Whether you’re a young professional or a seasoned executive, navigating a career path is an ongoing journey. Lessons are learned, experiences are gained, promotions are earned, and mistakes are made. Be grateful for those [...]
Throughout my professional career, I’ve had many experiences with a variety of people. Some were nice, and some not so nice. Most were honest, but a few were snakes. I’ve learned countless lessons [...]
Throughout my years as a credit union marketing consultant, I’ve witnessed countless interactions between staff, managers, CEOs, Boards and members. Some of those interactions were impressive, while others were absolutely cringeworthy. I’ve noticed [...]
Every year, we all reflect back on last year’s projects that didn’t get done. And we usually vow to add those unfinished projects to the To Do list for this year. Some lists [...]
Teamwork. One of life’s earliest lessons. If you have siblings, you probably learned teamwork at home when you picked up your toys or had chores. As an identical twin, I learned teamwork early in [...]
I am thrilled to be celebrating 20 years in business this year! When I first started my company, I had no idea the journey I would take. But in the blink of an eye, 20 [...]
Birds chirping. Ice melting. Packing away the suede boots and swapping them out for sandals and flip flops. As we wash off the salt gunk from our vehicles (if you’re in the south you [...]
If you’re like many people, you’re happily putting 2020 in the rearview mirror and looking forward to the open road of 2021. New opportunities. New processes. New strategies. Fresh perspectives. We’re all [...]
As credit union professionals are entering the fourth quarter, we’re all rolling our eyes at what a year it’s been. As much as we want 2020 to end, everyone is trying to figure [...]
Several times a year, I look forward to writing articles for CUInsight.com. I try to think of a topic that will resonate with those who might read it, and my July article was nearly [...]
The only constant in life is change. We’ve all heard that. We all know it. That statement has never been truer than today. In these uncertain times, everyone is inundated with articles, podcasts, videos, [...]
Well, here we are another year older and (hopefully!) another year wiser. Everyone is preparing to tackle 2020 with growth goals, projections and new ideas, but I want to take a quick minute and challenge [...]
As credit unions enter strategic planning season, we’re analyzing ratios, reviewing expenses and evaluating financial performances from 2019 as well as determining plans and goals for 2020. Everyone is trying to figure out how [...]
Have you ever left a meeting, and no one in the meeting could recall what decision was made about a specific topic? Were you ever in a meeting and thought, “these issues could have been [...]
Since I started my company 18 years and 87 credit unions ago, one of the biggest challenges I’ve observed in the credit union industry is hiring. The next biggest challenge is firing. And I’[...]
