Do credit union branches have a place in the growing world of technology? Not so long ago, consumers’ primary way to make transfers, deposits and loan requests was to visit a branch. Now, they transfer [...]
By Jim Jerving Staff training, flexible underwriting help CU serve members with limited resources. New Mexico may be known as the “Land of Enchantment,” but many of the state’s residents are less than captivated [...]
By Jim Jerving Diversified loan portfolio helps CU boost its 40% loan-to-share ratio. A year after the financial debacle of 2008, $102 million asset Cooperative Center Federal Credit Unionin Berkley, Calif., held a strategic planning [...]
Strong common bond keeps delinquencies low despite geographical hurdles. By Jim Jerving United Nations Federal Credit Union in New York has a unique place in the credit union movement as an organization that serves members [...]
By Jim Jerving Staff view their jobs as if they were running a small business. When Sunmark Federal Credit Union’s senior management and board of directors surveyed the local mortgage market, they saw opportunities [...]
By Jim Jerving Credit Union starts its own commercial lending training program to bring staff up to speed. Although credit unions have made business loans since their beginnings more than a century ago, many struggle [...]
By Jim Jerving CUs have more information than most businesses, but they often fail to capitalize on it. Data analysis is essential to many businesses, but it often focuses on a single purpose. Credit bureaus, [...]
by Jim Jerving The mortgage awards in the Excellence in Lending ceremony at CUNA’s Lending Council on November 5 were given in a year that has witnessed the start of a recovery in the [...]
by Jim Jerving The crisis of 2007-2008 brought profound changes to the financial services industry as well as to the American consumer's habits. One change—albeit more subtle—is that this event served as a [...]
by Mark Arnold Loan growth—every credit union is seeking new ways to grow their loan portfolio. In an effort to offer new loan products, some credit unions are turning to private student loans. But [...]
By Jim Jerving Business lending requires strong relationship-building, which favors CUs. Credit unions have provided business loans since their beginnings more than a century ago. But like student loans, they are sometimes given and recorded [...]
By Jim Jerving CU can’t have separate compliance approaches for different products. As the discipline of compliance discipline continues to evolve in financial institutions, enterprise compliance management will become increasingly necessary, according to two [...]
