Connecting and consulting with your members in today’s convenience-driven world isn’t easy. They are time-stressed, and they expect a fast and simple process. To meet these rising expectations, credit unions strive to deliver [...]
Consumers’ lives are moving faster than ever, and their demand for convenience puts increasing pressure on credit unions to improve the experience they deliver. While this convenience economy is evolving outside your credit union, have [...]
Credit unions talk a big game about teaching members good financial behaviors, but fintech is eating the movement’s lunch when it comes to helping consumers save money. One of the leaders in that effort [...]
The credit union industry has significantly increased its volume of personal loans to near-prime and prime members over the last three years. But online peer-to-peer lenders and other fintechs have dramatically outperformed all lenders for [...]
by: Anca Voinea Potential disruptors in the financial sector are a cause of concern even for big players like GP Morgan, whose chair warned that Silicon Valley start-ups would bring new challenges to traditional financial [...]
The CUNA Technology Council and the Operations, Sales and Service Councils hosted their joint conference this week in Las Vegas, NV at the Mandalay Bay Resort and Casino. Over 500 people from around credit union [...]
by. Karim Habib Personal, one-on-one service is a cornerstone of the credit union brand. But not enough credit unions extend the personal touch into their lending marketing. Mass marketing, such as media ads, treats all [...]
Personal, one-on-one service is a cornerstone of the credit union brand, but not enough credit unions extend the personal touch into their everyday processes. Some approaches, such as mass marketing, treat all members the same [...]
Give members information for today's financial decisions and guidance for tomorrow. By Karim Habib In recent years, your members have seen the economy—and perhaps their personal finances—put at great risk as a result [...]
The moment my favorite restaurant crossed my mind in the middle of an eventful week, I knew that’s where my wife and I were headed for a Friday date night. It had been a [...]
