Posts Tagged ‘Kiosks’

HR Answers: Happier members

HR Answers: Happier members

Duke University Federal Credit Union deploys kiosks to measure service standards. When $123 million/15,000-member Duke University Federal Credit Union, Durham, N.C., was seeking to create a more consistent member experience, it chose [...]

Branch evolution: The mobile branch

Branch evolution: The mobile branch

Branch foot traffic has significantly declined as web-based banking continues to rise.  However, by no means is the brick and mortar office obsolete. Better yet, it is evolving. It's reducing staff and space, relying on [...]

Extending Your Reach: Remote Tellers and Kiosks

Remote tellers and kiosks help credit unions expand into less populated areas by Jamie Swedberg High-tech kiosks can play a significant role in attracting new members to a credit union, because they can be placed [...]

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