In case you missed it—and you probably did—last week wrapped up the first in-person conference in the country for credit unions during the time of COVID-19. There were many restrictions in place, but [...]
Do you ever wonder if your credit union members are using Yelp? We can answer that for you: Yes. They are. Here’s why you should pay attention… and why you should use it, too. [...]
Does your credit union effortlessly acquire new members? if so, this post is not for you! However, if you work for a select employer group SEG-based credit union and you’re looking to grow your [...]
It’s that wonderful time of year when everyone is thinking romance. And nothing says romance like credit union talk! Of course, we thought it would be good to publish our best ideas of how [...]
Strategic planning is one of my all-time favorite activities. There is nothing better than getting management teams and boards offsite, out of their routines, and thinking about the future. As an entrepreneur, I live in [...]
Digital transformation. Omnichannel. Cloud. Blockchain. Artificial intelligence. Who knows the next buzzword that will strike the credit union industry? It feels like there is always a new hot topic. In fact, it’s hard to [...]
Nobody likes getting dinged with fees. In fact, levying too many fees at your members is a surefire way of frustrating them. But what if I told you there’s a way to make your [...]
These are the six most common patching challenges we run into at Ongoing Operations. And certainly, your experience may reflect a different set of challenges. Still, we’d be surprised if your credit union hasn’[...]
So, you have finally decided that storing your credit union core servers in your old school computer room may not be the best option. If so, then you’re in the right place: our guide [...]
So, you have a disaster. What are your credit union server recovery options? Take a deep breath. Sure, things aren’t going well right now. Maybe your SAN died. Maybe a server isn’t booting. [...]
There are plenty of odious tasks in the credit union industry. That goes double for operations staff. But few of those tasks are worse than patching. That’s why managed patching services exist for credit [...]
Believe me, we get it: marketing efforts can lead to headaches. Nobody likes getting cold calls, most people mute (or skip) commercials, and I still get nightmares about pop-up ads. However, credit union marketing automation [...]
Wow. What a year! The credit union and FinTech worlds are frothy and lots of change is underway. This year, some of the walls came down and credit unions saw more of the real world. [...]
A recent survey showed that credit unions and their members are looking for different things from their credit cards. In fact, 76% credit union card goals were aimed toward growth, while the rest prioritized member [...]
It’s the CU 2.0 podcast! CU 2.0 is excited to bring you the second in a series of podcasts from Robert McGarvey. Welcome to the CU 2.0 Podcast, regular interviews with [...]
