People helping people. It is the credit union creed that propels us to better serve members—no matter who, nor where, they are. We must acknowledge that credit unions would not exist, nor survive, without [...]
My first job after college was as a help desk service representative in an insurance company. I knew it wasn't a position I wanted to be in long term, but it was a way to [...]
On this Martin Luther King Jr. Day we honor one of the greatest leaders in our countries history. Here are 7 leadership lessons we can learn from the vision that Dr. King left behind. 1. [...]
The Big Data revolution is forcing many chief information officers (CIOs) to take new responsibilities specific to the management, collection and analysis of data. Often, this is in addition to their other job duties. Financial [...]
There are only 3 things Credit Unions must do to own the next decade in financial services. Everyone knows what they are, but it seems that few have the stomach to execute them… sigh. Credit [...]
Building trust seems so cliche, which is unfortunate, because its importance simply cannot be overstated. Real trust is critical to a healthy team and organization, and any team or organization without it will find itself [...]
Some “leaders” are just flat-out leeches. Kind of a gross mental picture, to be sure; but given that this type of leader can suck the very lifeblood out of an organization, it seems apropos. You [...]
Some people are born leaders, others have to work a little harder to carry a leadership role. Regardless, there is always room to grow. Business Insider gives nine leadership habits anyone can practice and adopt [...]
A leader’s role is to think about the big picture. Undoubtedly, you have leaders within a number of departments throughout your organization – a set leader over a marketing, research and development or sales department, [...]
There is a mentoring gap in business today. This gap was highlighted in a Stanford University study cited by the Institute of Organization Development that found: “Another critical area of development for CEOs was mentoring [...]
Accountability. Depending on your experiences and philosophical perspective, that word can conjure a wide variety of feelings, many of which seem similar to that feeling you got in the pit of your stomach when your [...]
Is your credit union successful? As successful as it should be? As successful as it can be? Sure, the balance sheet will tell you when things clearly aren’t going well. Similarly, you don’t [...]
Easy answer, right? We all want to say that we provide a premium experience for our members. That's what separates us from the "ugly B" and for so many years, we've hung our hat on [...]
by: Dan Berger I was recently reading through a list of 10 qualities that make a great leader. Most of these were no surprise – honesty, ability to delegate, good communication skills, confidence – but one really [...]
by: Kathryn Mayer There's a lot of talk about talent management in the workplace. But there's often disagreement on identifying the problems plaguing it. But Mark Allen, a business management professor at Pepperdine University, HCI [...]
