Hear former President and CEO of Navy Federal Credit Union, Vice Admiral Cutler Dawson discuss top industry challenges, reflections on how credit unions are managing the current economic environment and working with regulators, and ways [...]
Several weeks ago, the country sat down collectively to watch the Super Bowl. During the game, I reflected back on Super Bowl XLIX in 2015 between the Seattle Seahawks and New England Patriots. It was [...]
The financial crisis of 2007-2008 provided credit unions with a golden messaging opportunity as throngs of people soured on “too big to fail” banks and were searching for alternatives. If ever there was a time [...]
Stories have connected people for thousands of years. Even before written language, we told stories and in today’s digital age, there are so many ways to share them. Technology has made storytelling and connecting [...]
For years, studies revealed that constructive feedback is critical to the successful evolution of professionals in every industry. However, researchers have found that although we recognize the usefulness of feedback, it can sometimes be difficult [...]
Has the positive energy coming out of your annual strategic planning session been replaced with a nagging fear that achieving this year’s goals will be more difficult than anticipated? Don’t worry. You aren’[...]
Everyone knows the phrase, “it’s just business, nothing personal.” As I’ve learned through the years, this simply isn’t true. Business is personal. In an article by Donda Mullis on Fast Company, she [...]
If last year went by fast, this one is on track to be faster. Tuesday will be the halfway point of February. See what I mean? Have you already forgotten your New Year's resolutions? If [...]
"All of the great leaders have had one characteristic in common: it was the willingness to confront unequivocally the major anxiety of their people in their time. This, and not much else, is the essence [...]
Most managers don’t receive any formal training before being promoted into a leadership role. That was certainly the case for me. My first official leadership position was a supervisor for the IT help desk [...]
National holidays and months recognizing the tremendous contributions of individuals and groups of people provide the perfect opportunity to reflect on their legacies and how we can continue them in our own daily lives. As [...]
The new year is now in full swing. Activity is picking up at organizations as they execute their 2023 plans, with leaders at the forefront of this acceleration. However, studies have found that January is [...]
Sometimes it’s easy to prioritize your daily tasks. An average day usually contains at least a few things that can be pushed further down your to-do list. But what happens when you’re swamped [...]
No leader's path is the same. But all leaders have certain things in common, authenticity, kindness and honesty just to name a few. Today, Jennifer Pham joins me to discuss her journey from a junior [...]
In the last two years at Diligent Institute, directors have been indicating on surveys and in interviews something that we had long suspected: Many boards are growing overwhelmed. New challenges to business have become existential [...]
