McDonald’s founder Dave Kroc famously said, “Take care of your people and the business will take care of itself.” Today, developing your people and investing in social capital has never been more important as [...]
As leaders, it becomes difficult to measure your skills effectively without some form of self-reflection. According to a recent Inc. article by Leadership from the Core founder Marcel Schwantes, in order to reflect on where [...]
It has been said that leading scientists grumble when it’s time to pause their research, write a paper about their most recent findings and attend a conference to share their work with their peers. [...]
Knoxville TVA Employees Credit Union ($3.3B, Knoxville, TN) is near the top of its peer group in several key performance areas including loan growth, member growth, and return of the member, Callahan & Associates’ [...]
Society loves a classic, authentic underdog story. Whether it be in sports, film, or life, people can’t help but root for the underdog. You’ve seen it all in other contexts, but have you [...]
Monday morning, I headed to one of my favorite coffee shops to meet a client for a coaching session. I parked the car, walked up to the door, and found a sign that read “Apologize [...]
The pandemic has impacted people in various ways over the past 18 months, and researchers are reporting that many employees are feeling exhausted, burned out and stressed. Gallup has found in their research that employee [...]
High employee satisfaction is often confused with strong organizational culture. While happy and engaged team members are key, they are not enough to ensure an organization’s ultimate success. Indeed, an organization can have hundreds [...]
Focus on the ROR rather than the ROI not only kept Mid-Atlantic Events Magazine in the game, but also enabled it to thrive at a time when a significant number of businesses downsized or shuttered. [...]
In 2021, nearly four million people quit their jobs, which, according to the U.S. Bureau of Labor Statistics, the number of job openings jumped to 10.1 million because of it. This is greatly [...]
For credit unions to have a meaningful impact on members and communities, they must first focus on the people who directly serve those members and communities. For that reason, the first section of Callahan’s [...]
Cecilia Muñoz had worked as the director of intergovernmental affairs for President Barack Obama for three years when she was promoted to director of domestic policy and something happened that made her doubt her [...]
Thank you for tuning in to episode 123 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by CUES. CUES is the leading talent [...]
Nature never fails to teach us life lessons in all ways, shapes, and forms. Just like the natural world adapts to constant changes, so should our organizations. When it comes to organizational leadership, transformational opportunities [...]
While empathy is the cornerstone of the credit union mantra, “people helping people,” I would argue it has never been more necessary than today. Regardless of how you feel about COVID-19, vaccines, masks or the [...]
