Robotic process automation, or RPA, is technology that utilizes computer software programs, or “bots” to perform actions that a human would traditionally do, then reproduces and integrates those actions within digital systems to execute a [...]
It’s no secret that the demographic makeup of a financial institution’s membership is changing. As Boomers near retirement, their children are entering the mid-career phase of their lives, and their grandchildren are starting [...]
Last week, another move toward a global trade war was initiated, as President Trump spoke of slapping an additional $100 billion in unspecified tariffs on China. The Chinese responded that they will have a very [...]
We hear a lot about EMV technology these days. In the U.S. alone, 13,000 U.S. financial institutions issue EMV-enabled cards and 450 million EMV cards were in use as of last year. [...]
“When the facts change, I change my mind. What do you do, sir?” – John Maynard Keynes A couple of nights ago, I was helping my son tune his cello. I have no musical talent or [...]
The Military Lending Act (MLA) was created to protect active duty members of the military, their spouses, and their dependents from certain lending practices that could pose a risk and a possible threat to military [...]
"You may fool the whole world down the pathway of years, And get pats on the back as you pass, But your final reward will be heartache and tears, If you’ve cheated the man [...]
With all of the opportunity in the financial services industry, customer onboarding has come up a lot lately. The focus on creating an exceptional introduction to your financial institution is imperative, since having a poor [...]
As a financial services professional, there’s one word that goes along with almost everything you do. You’ve guessed it—compliance. And, while there are a number of mortgage lending products and services out [...]
This week, famed investor Stanley Druckenmiller said this regarding the Federal Reserve (the Fed), “The Fed has no endgame and the end objective seems to be preventing the S&P from having a 20% [...]
A friend of mine was a Lieutenant in the Marine Corps and led a platoon in battle. He told me the worst feeling he had in combat was when his troops would look at him [...]
It's no secret that auto loan yields are at low levels due to industry-wide low interest rates. According to the NCUA, the national average for a new vehicle loan with a 48-month term was 2.[...]
by: Dee Dee Meter When you offer products and services, one of the biggest obstacles you're faced with—often on a daily basis—is addressing objections. Hearing 'no' is a typical part of the job. [...]
by: Jeff Sullivan Have you ever asked yourself why people do business with your financial institution? When I ask our clients that question, the answers I get are usually: “We offer low rates on loans [...]
