Thank you for tuning in to episode 7 of The CUInsight Network, with your host, Randy Smith, Co-founder of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought leaders who [...]
The total number of credit unions has dropped consistently since 2011 – but the number of credit union members continues to increase. Why? And where is the opportunity here for increasing member engagement even further? The [...]
At the beginning of the previous decade, I was working as a strategic consultant for a large marketing services organization serving the financial services industry. I was 55 years old, and concerned that the way [...]
In almost every industry the traditional boundaries defining it have blurred. Banking was a little later than some in this digital transformation, but no longer. New entrants seriously challenge long-held notions of how financial services [...]
Consumer expectations continue to evolve. Credit unions must evolve with them to stay relevant. But specifically, how? GCS suggests following the SPECS. Stemming from years of qualitative and quantitative consumer research, GCS has identified the [...]
It's been said that building a bridge is one of life's great gestures of optimism. Bridges represent connection, stability and progress; they symbolize the joining of worlds. It's no wonder the bridge is such a [...]
