Nothing ruins a summer vacation quite like card fraud. As consumers gear up for their travels, community financial institutions (FIs) should provide best practices for keeping credit and debit card information safe. FIs can start [...]
Apple has made headlines recently for not providing assistance in unlocking suspect’s iPhones in a number of criminal cases, stating that respect for their customer's data and privacy is of highest importance. The iPhone [...]
As more financial services activities shift to digital, account opening remains – for now – a branch-centric activity. Only 22 percent of people who opened a checking account in the last 12 months did so online, compared [...]
New thinking is scary, but old thinking is truly dangerous. Old thinking is safe; grounded in sensible logic that advises you to stick with what’s worked in the past. Historic business paradigms and pricing [...]
We build, champion, defend and grow a global credit union community that improves lives. Why do we care? Credit unions improve lives. Credit unions provide many with their first access to financial services. In country [...]
I had another article written and ready to go for my latest contribution here, but in the minutes before I submitted it on the afternoon of Friday, November 13th, I saw breaking news accounts of [...]
Credit unions are perpetually faced with balancing regulatory requirements, remaining efficient to protect revenue, and satisfying growing consumer demands safely. Working every day with financial institution decision makers, I’ve seen this challenge force credit [...]
You’ve worked really hard to protect your credit unions member information from the obvious threats (think ransom hacker or dumpster diver). You have a firewall and some sort of alphabet soup strategy containing IDS/[...]
We’ve had a heck of a summer for data breaches, but the June hacking of LastPass is beyond simple irony. If a password management company fails to protect customer information, what’s it going [...]
By Constance Gustke • Bankrate.com Highlights In the crisis of 2009, 28 credit unions failed compared to 140 banks. Credit unions failures can be traced to bad loans and bad financial moves. Money has poured [...]
