To build an authentic brand, you need an authentic culture. It is quite straightforward. If your employees do not believe what your organization says it is about, your brand will be inconsistent. Most people work [...]
When I wrote my last article for CUInsight in early May, I was not aware that a modern day Civil Rights movement was on the horizon. As I exited the industry as a full-time employee, [...]
The world is learning a lot about pivoting recently. COVID-19 has required significant shifts in almost every aspect of life. We have quickly learned how to move events and entertainment online, although these are nowhere [...]
Credit unions of all sizes do great work in their local communities around financial literacy and education. We get in front of our membership and local stakeholders regularly with programs like Mad City Money and [...]
Financial education is one of our basic industry principles. At the core of who we are as an industry, we care about providing quality education and training. Nationally, a belief in the power of education [...]
There is a clear industry trend of credit union consolidation. Small credit unions are an important signal of the roots of the credit union industry – many are still very close to their members and are [...]
Technology changes rapidly. Communities change. Relationships change. Product demand changes. People move. Employees leave and quit. Regulations change. This is another reminder that change is inevitable. Response to change can be variable. Some people are [...]
Business can be summarized as serving. At the core of all business endeavors, there is a connection between something someone needs or wants and a company or person that provides the product or service. From [...]
In Chicago, where I live, this article titled ‘The Middle Class is Shrinking Everywhere – In Chicago It’s Almost Gone’ has been shared widely in community development circles. It is an interesting read on the [...]
The calendar recently turned a page over to 2019. Even if you are not someone that personally sets goals and resolutions for the new year, most of us do feel some type of collective relief [...]
The end of the year is a great time to look back. At CUInsight.com we take time the last week of the year to appreciate and recognize the people of the credit union Community [...]
As we look ahead to 2019, let’s take one last look back at the best from 2018. Here’s a look at the top ten leadership posts from this year… Confessions of a white [...]
It is evident everywhere that it is holiday season. With Christmas trees, lights, and poinsettias around every corner, shopping special advertisements, and peppermint infused beverage promotions there is no mistaking this time of year as [...]
One of the better known rules of marketing in our era of social media is to highlight lots of success stories and testimonials. It is easy to understand why. We believe in the work we [...]
One of the keys to staying sharp as a leader is continuing to learn. Almost all of us are grateful when the days of formal education are behind us, (and not so grateful about student [...]
