Posts Tagged ‘surveys’

NCUA to test post-exam surveys for credit unions

NCUA to test post-exam surveys for credit unions

The National Credit Union Administration will test a post-exam survey to allow financial institutions to provide timely feedback to the agency, board Chairman Todd Harper said in a letter sent to credit unions last week. “[...]

Credit union surveys

Credit union surveys

Credit union member surveys should integrate for a comprehensive picture of the member experience, incorporating each of the various loyalty components. This big picture includes four main areas: How did we do? Did the credit [...]

Increase customer survey response rates in 5 simple steps

Increase customer survey response rates in 5 simple steps

by: Matt Smith You probably already use surveys to track your financial institution's performance or to analyze your market, but are you really getting the most out of them? Today, most surveys are overlooked by [...]

Develop a better survey for members

Develop a better survey for members

The quest for consumer data is on and it’s hotter than ever. Everywhere you turn, someone wants your opinion about something. Whether you’re asked to participate in a telephone survey, an online survey [...]

Stay connected to the credit union community with our free newsletter!

Delivered to the inboxes of thousands of credit union leaders daily.

You have Successfully Subscribed!