3 examples of why credit unions should not stop marketing right now
“Should we pull the plug on our marketing because of coronavirus?” If I had a dollar for every time a credit union CEO has asked me that over the past few weeks, I’d be [...]
“Should we pull the plug on our marketing because of coronavirus?” If I had a dollar for every time a credit union CEO has asked me that over the past few weeks, I’d be [...]
An age-old adage of retail go something like this: "hire for attitude and train for skills." But just how accurate is that in 2020? For decades, financial institutions have searched high and low for qualified [...]
We’re approaching a new decade, which means now is the time to introduce bold ideas at your credit union and rethink what’s possible. THINK 20 will bring to the stage our boldest line-up [...]
In the first episode of the BIGcast Data Analytics Series, John Best speaks with Anne Legg of THRIVE about credit union growth and member engagement. The financial services industry is changing rapidly, and credit unions [...]
Automation was supposed to make everything better, but when it comes to customer service, hunting online for help or punching through a robotic menu on the telephone to find a real human being can be [...]