Posts Tagged ‘The Members Group’

Consider “gamifying” your credit card offering

Consider “gamifying” your credit card offering

Consumers love competition, and they love their mobile devices. Combine the two, and financial institutions (FIs) may have the answer to increasing consumer engagement via mobile.  Enter gamification. Gamification is the process of adding games, [...]

New innovations give blockchain a boost

New innovations give blockchain a boost

Tech darling blockchain has been having something of a moment. Throughout 2016, thought leaders across industries have explored numerous blockchain use cases. TMG and its strategic partner CO-OP Financial Services, for example, engaged Mercator Advisory [...]

Notes from International Fraud Awareness Week

Notes from International Fraud Awareness Week

Fraudsters are more than just shadowy figures lurking on the dark web. They can be small-time crooks or part of a large, international ring. During International Fraud Awareness Week, I sat down with Ashley McAlpine, [...]

Calling out sweet-talking fraudsters

Calling out sweet-talking fraudsters

For cardholders, call centers represent a simple, convenient way to interact with their financial institutions (FIs). Fraudsters, too, love these resources. They are increasingly turning to call centers as their preferred method for committing fraud. [...]

Borrowing spikes among American public

Borrowing spikes among American public

Confidence in the economy is now reflected in the amount of outstanding consumer credit. According to a recent report, borrowing reached an all-time high in August at $25.9 billion. This may be good news [...]

Latest worldwide fraud trends revealed

Latest worldwide fraud trends revealed

Combatting fraud starts with awareness. If community financial institutions (FIs) aren’t aware of fraudsters’ latest tactics, there is little they can do to mitigate their effects.  Between November 13 and 19, organizations and individuals [...]

Consumer trends, movements and other head-turning shifts

Consumer trends, movements and other head-turning shifts

Think like a consumer. For financial institutions (FIs), understanding consumers’ perspectives is key to developing lasting relationships and relevant offerings. On a recent podcast, I sat down with Karen Postma, TMG’s vice president of [...]

Credit card usage on rise, mobile shopping plays role

Credit card usage on rise, mobile shopping plays role

As mobile shopping gains ground and consumer confidence climbs once again, it is an important time for financial institutions to evaluate their current credit card portfolios. Consumers continue to reach for the familiarity and convenience [...]

Fill your big data toolbox with the right tools

Fill your big data toolbox with the right tools

Data analytics has the power to take financial institutions (FIs) to the next level of decision making. Data can provide valuable insights into consumers’ behavior, revenue and lifetime value. In turn, this helps FIs determine [...]

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