The number of Americans who were “unbanked” in 2021 fell to a record low—partially because they needed to do something with the pandemic-related assistance they received, the FDIC said in a report issued last [...]
At a bank where Suzette Cowell used to work, loan applications from two Toledo, Ohio, ZIP codes were automatic rejections. Now, Cowell leads a credit union located in one of those ZIP codes. As CEO/[...]
Seasonally, the hope of many during this time of year is to gather with loved ones and adorn our homes with the tinsel and lights that give us all the holiday feelings. Soon, some of [...]
The Underserved. The Unbanked. These populations deserve access to the services banks and credit unions provide, and, for our communities to be truly successful, FIs need to step up. Joining us this week on CRMNEXT’[...]
Thank you for tuning in to episode 104 of The CUInsight Experience podcast, with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at PSCU. As the [...]
Thank you for tuning in to episode 96 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Trellance transforming data into actionable insight [...]
If you are anything like me, you often brag about how amazing credit unions are and you enjoy sharing member stories of how you were their shining light during a financial hardship. You pride yourself [...]
Serving those who serve our country is a deep commitment to proudly serve our nation’s military, veterans, and their families. It is a commitment every credit union in the United States shares as military [...]
Credit unions and small community banks are facing competition in one of the most unexpected banking spaces – the unbanked. Forbes.com just released a report about startup companies racing to deliver basic financial services to [...]
Not all unbanked Americans are in that state due to poverty, a new study finds. Some are unbanked by choice. A survey analysis performed for Packaged Facts finds that there is a general trend away [...]
I have spent my whole career in organizations that help advance credit union ideals by helping people gain access to affordable financial services. Currently, my focus is as CEO of CU Solutions Group, a national [...]
Let’s start with the solution: There’s no question that the credit union marketplace has competition coming from all directions. Prospective members have more options than ever to manage their personal finances: competing credit [...]
Credit unions don’t have the capital to spend on lavish experiences for their members like MasterCard does, but can make priceless moments all the same through consistent exceptional service. Everyday people set out with [...]
It was in late 2014 that the email came in from a member who works for a consumer protection group in DC – “Would North Side like to participate in the CFPB rulemaking process on the [...]
Helping community members build and maintain credit is a core objective for many credit unions. So, too, is earning the business and trust of underserved consumers. The underserved market presents a tremendous growth opportunity for [...]
