Posts Tagged ‘Wendy Elieff’

Collections lessons learned from the pandemic

Collections lessons learned from the pandemic

This year has propelled credit unions to analyze everything with a new perspective. Face-to-face interactions with members, a cornerstone of the credit union business model, have been limited and may be permanently changed. Most credit [...]

Building a digital strategy for post-COVID debt recovery

Building a digital strategy for post-COVID debt recovery

As the COVID-19 pandemic continues, some credit union relief and government support programs are due to expire – and many Americans are still struggling financially. While these short-term programs have helped, the drastic disruptions in employment [...]

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