The CUInsight Experience podcast: India Gary-Martin – Learning leadership (#105)

“When you create an intentional environment, people will begin to think for themselves.” - India Gary-Martin

Thank you for tuning in to episode 105 of The CUInsight Experience podcast, with your host, Randy Smith, co-founder of This episode is brought to you by our friends at PSCU. As the nation’s premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit unions.

Today we have a very special guest on the show India Gary-Martin. India’s name may be familiar to you as she was our Keynote recently at the Lead CUInsight Mini-Con Conference series. India is a nationally acclaimed Keynote speaker with over twenty-five years in financial services, and she is also a member of the Forbes Coaches Council. We discuss leadership and specifically how we can provide effective and intentional leadership to our teams that is impactful, what credit unions can do to not only stay relevant but thrive, plus so much more. Enjoy!

India shares how her global perspective has helped her when training leaders. She shares how credit unions have made ten year advancements in the last twelve months in terms of what they thought was possible. India says that if you are waiting for the world to go back to normal, you have the wrong mindset. 

India speaks about what makes a strong leader and why it’s important to be an intentional leader with your team. She explains that in this new normal it allows leaders to get creative with their team about space and time concerning the average work day and what that now looks like. 

We find out that India was smart but lazy in high school. Her grandfather is the person she thinks about when she hears the word success, and Stevie Wonder’s timeless album Songs in the Key of Life is the best album of all time. India believes that if we want to change the world, then the first step is to listen and seek to understand.

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Books mentioned on The CUInsight Experience podcast: Book List

How to find India:
India Gary-Martin, Leadership and C-Suite Coach
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Show notes from this episode:
A big shout-out to our friends at PSCU, an amazing sponsor of The CUInsight Experience podcast. Thank you! Be sure to check out all of the resources India has for leadership development here. Missed India’s keynote at Mini-Con? Get the replay and save your spot for the next session here.
Shout out: To India’s grandfather
Shout out: Jill Nowacki
Book mentioned: Stamped From The Beginning: The Definitive History of Racist Ideas In America by Ibram X. Kendi
Album mentioned: Songs in the Key of Life by Stevie Wonder
Previous guests mentioned in this episode: Jill Nowacki (episodes 4, 18, 37, 64, 82 & 101

In This Episode:
[02:46] – Welcome to the show, India!
[03:25] – India shares how her global perspective has helped when training leaders.
[06:09] – From a business perspective, credit unions have grown ten years in the last twelve months from necessity.
[08:21] – India says that if you are waiting for the world to go back to normal, you have the wrong mindset.[10:13] – What do you believe makes a strong leader?
[12:19] – India shares some things that you can do to become intentional and effective leaders.
[14:34] – India discusses being an intentional leader and how a team reacts with an intentional leader.[17:29] – Do you have any suggestions to help leaders become more intentional with their teams?
[20:30] – India says you have to do your work first before you can do someone else’s work.
[21:40] – India believes everyone needs to live with purpose, whether at work or home. It is making sure that the decisions you make align with your moral compass.
[24:10] – How as a leader do we learn not to pass judgment?
[27:15] – India gives an example of people passing judgment based on their own experiences.
[28:07] – Tokyo is India’s favorite place to travel.
[29:56] – India speaks about having dreams of being an entrepreneur from the moment she went to work.[31:51] – Is there something you’ve said no to that you are glad you did?
[32:32] – India shares she was smart but lazy in high school.
[34:20] – India speaks about her favorite book.
[35:27] – What is the greatest album of all time?
[36:22] – India’s grandfather is the first person who comes to mind when she hears the word success.
[39:29] – India shares some final thoughts with the listeners.
[40:31] – Thank you for being on the show!

Randall Smith

Randall Smith

Randall Smith is the co-founder of, the host of The CUInsight Experience podcast, and a bit of a wanderlust. As one of the co-founders of CUInsight he looks ... Web: Details