Tips for supporting remote workers

Five success strategies.

In these uncertain times, CUES and credit unions have a new thing in common. We have more staff members working more hours remotely than ever before.

CUES has a long history of offering flexible work options. Our first remote worker—back in the 1990s—telecommuted a few days a week so she could care for her mother, who was terminally ill. Our second telecommuted full time from another state—and continues to do so to this day.

After these early experiments, we saw how great telecommuting was for talent retention, productivity and, yes, for business continuity (back then, we were thinking “snowstorm”). As a result, CUES made arrangements so all employees could work from home when needed—and many have done so one day a week for a long time.

However, like you, we’ve never before supported the level of telework now required by COVID-19. We are drawing on our long experience as we help our entire team work full-time from home. I want to share some of our best tips and strategies with you here.

 

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