Improving member experience – The time is now
In 2014, I met Josh Linkner for the first time. I heard him speak several times before, and he had just published his third book, “The Road to Reinvention.” Prior…
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How the payment consolidation will affect a customer’s desire to run to the small guys
Fidelity National Information Services, better known as FIS, recently closed a significant acquisition, merging with international payments firm Worldpay, Inc. This move enhances the global technology position of both companies.…
