From our Sponsor: Simulations help MidSouth Community FCU screen candidates, reduce training time, enhance service.

$178 million MidSouth Community Federal Credit Union is the oldest, locally owned financial institution in Macon, Ga. It is also the most progressive in embracing new technologies to identify and keep the best talent.

Committed to an energetic vision of change and development, MidSouth Community FCU, with 31,000 members, was looking for a better way to accurately screen teller candidates. “With so many candidates using standard resume templates, it’s often difficult to determine which candidates will actually excel on the job,” explains Human Resources Manager Bryttani J. Graddick. That led the CU to implement the EASy Screening System from Employment Technologies Corporation.

“Using the new system has truly afforded the credit union a more streamlined and thorough recruiting process,” says Graddick. “By spending the time up front to ensure that the candidates are the right fit for our organization, we have definitely seen an increase in more highly qualified tellers.”

DeAnn Dent, VP/CU development, has also seen significant improvements in the trainability and job readiness of new hires. “The new system is enabling us to make more reliable hiring decisions, which saves us a tremendous amount of time invested in training—both on-the-job and in-class training,” she explains. “In fact, our investment in the program paid for itself in ‘saved training time’ in the first month.”

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