Many pollsters regularly measure and report on employee engagement.
The slightly improved level of employee engagement that persisted in the U.S. workforce in 2015 continued in January. Nearly one-third of workers last month — 32.5 percent — were engaged in their jobs. Employee engagement has not fallen below 32.0 percent since August of last year.”
Gallup deems workers as “engaged” based on their ratings of:
Key workplace elements that predict important organizational performance outcomes, such as having an opportunity to do what they do best each day, having someone at work who encourages their development, and believing their opinions count.”
Creating experiences is the key
That’s all well and good, but I think what they’re actually measuring are the employee’s experiences.continue reading »