A small CUES paperweight recovered from the rubble of the Oklahoma City bombing now sits in the CUES office—a constant reminder of leadership that endures. In this reflection, CUES CEO Heather McKissick shares the story behind the memento and what it represents for today’s credit union leaders.
As organizations navigate ongoing disruption, shifting expectations, and increasing complexity, the article explores why resilience is less about recovery and more about purpose, orientation, and the leadership choices that shape what endures. Ultimately, it’s a call for leaders to consider not just how they respond to change, but what they choose to carry forward.