What’s the next big thing in 2016? Part one

Three-part series examines key developments in the coming year.

Regulations, fraud, security, and the need for digital engagement will shape the financial services landscape in 2016, according to a panel of credit union technologists, payments providers, and mortgage experts.

Here’s what five providers believe will be the “next big thing” in 2016.

Focus on Digital Engagement

Growing member demand for a full range of digital services will prompt credit unions to focus on digital engagement in 2016.

Credit unions are continuing to adopt innovative technology to deliver a robust, multi-channel member experience with 24/7 services for the speed of life today. We expect this demand to increase in 2016 and beyond, as members of all age groups increasingly engage credit unions for everyday services through digital channels.

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