What’s your North Star?
Many credit unions talk about mission, vision, and values. But even a guiding light requires people to look up and follow it some time.
I’ve noticed a trend lately. When I tell you about it, you’ll start to notice it, too.
I’ve noticed lately that everyone is always looking down.
Whether waiting for a streetlight to change, walking down the street, or standing in line for coffee — whatever is happening on the small screen seems to hold our attention much more intensely than what’s happening around us.
Sure, the offices of Callahan & Associates are located in Washington, DC, a major metropolitan city in the mid-Atlantic, but I’ve noticed this phenomenon at organizations I’ve visited and at events I’ve attended in cities across America.
Now, don’t worry. This is when I tell you I’m not on a phone rant — I’m on a focus crusade.
continue reading »