Why Your Credit Union Thinks Someone Stole Your Credit Card

by Matt Brownell

Erin Marquis of AOL Autos is a resident of Detroit, and she regularly fills up her car’s tank at gas stations in the Motor City. On multiple occasions, the simple act of getting gas in her hometown has led to her debit card being frozen by her credit union, which suspected that someone had stolen her card.

After the third time this happened, she called up the credit union and asked them to knock it off.

“I finally told them if my card is stolen in Detroit, I’d call them, but they should stop blocking my card every time I paid for something in a new part of the city,” she says.

Credit card issuers regularly issue fraud alerts and freeze accounts when they suspect that someone has stolen your credit card or card number. And while those systems regularly catch fraudsters before they can do too much damage, they also occasionally trip up law-abiding cardholders, who are left to wonder why their attempt to buy a TV, or just 10 gallons of regular, has sent their bank into panic mode.

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