If your credit union member services don’t include mobile, you’re not relevant. We live in a world on-the-go and if you want to grow your credit union, you need to provide on-the-go options for your members. This means your member-facing technology needs to be simple, functional and mobile-friendly. Now, Want to know the names of the actors you need to be a hit?
Mobile Banking. This is the absolute star of the show. Members need to be able to check their balance and transfer money between accounts and to other people, all from the convenience of their smartphone. They should also be able to view all member services such as loan programs, that your CU offers in the case they decide to go car shopping on a whim. Your mobile experience needs to be user-friendly, with clear options, and able to complete transactions in as few screen taps as possible. An effective and easy-to-use mobile banking app shows your members that you value their time.
Remote Deposit. You need a strong backup cast to support your star. Remote deposit plays an important role in giving your members the ultimate in convenience. No more running to the branch because you have checks to deposit. Snap a pic with your mobile and you’re done.continue reading »