Enola, PA (December 9, 2025) |
Members 1st Federal Credit Union is proud to announce the promotion of Christine (Christy) Pavlakovich to Chief Operating Officer. In her new role, Pavlakovich will oversee retail and branch operations, risk and compliance, legal, physical security as well as human resources and learning and development.
Pavlakovich joined Members 1st in 2023 as Chief People Officer and advanced to Chief Administrative Officer the following year. Since joining the credit union, she has been instrumental in enhancing associate engagement, driving organizational development strategies and supporting the expansion of the Members 1st footprint.
She brings a wealth of experience in administrative leadership, having held senior executive roles across multiple financial institutions. Prior to Members 1st, Pavlakovich served as Employee Experience Leader at First Commonwealth Bank, where she introduced initiatives to attract and retain top talent. From 2017 to 2023, she was Executive Vice President and Chief Human Resources Officer at Centric Bank, overseeing strategic HR operations. Earlier in her career, she spent more than a decade at Metro Bank, leading organizational development and HR functions and contributing to enterprise risk management as part of the Leadership Team.
She is known for her belief that relationships matter, a guiding principle that has shaped her approach to leadership. Her focus on building trust, developing people and creating meaningful connections reflects the heart of the Members 1st mission and supports both associate and member success.
“Christy leads with purpose and with heart,” said Michael Wilson, President and CEO of Members 1st. “She has a deep understanding of our people, a real appreciation for the work they do and a passion for building strong relationships across our organization. Christy embodies what it means to serve others, and her leadership has already made a tremendous impact on our associates and our members. We are grateful to have her step into this role and help guide us into the future.”
Pavlakovich’s leadership has also been recognized across the region and beyond. Pavlakovich was named a Women Making a Difference honoree by Pennsylvania Business Central and has been a finalist for both the West Shore Chamber of Commerce Luminary Awards Visionary Award and the Conference for Women Lifetime Achievement Award.
For more Members 1st news, please visit: https://www.members1st.org/newsroom/
