April Clobes, President/CEO of MSU Federal Credit Union (MSUFCU), is pleased to announce the promotion of five individuals to management positions: Ana Hattey, eServices Manager; Christopher Inman, eServices Manager; Tanya McGary, Marsh Branch Assistant Manager; Chloe Merindorf Norton, Management Development Associate; and Ashley Ward, Headquarters Branch Manager.
Ms. Hattey serves as a Manager in the eServices Department, where she oversees live chat operations while coaching and developing the eServicesteam. She earned a Bachelor’s of Science degree in Organizational Leadership from Colorado State University.
Mr. Inman serves as a Manager in the eServicesDepartment,where he trains and develops employees, providing them with the tools, insight, and confidence necessary to assist members through live chat, message response, and online loan and account applications. He attended Michigan State University where he earned a Bachelor’s degree in English.
Ms. McGary serves as the Assistant Manager for the Marsh Branch, where she leads her team to enhance organizational performance including professional development, compliance operations and providing superior service to potential and existing members. She is currently pursuing a Bachelor’s degree in Business Administrationfrom Baker College.
Mrs. Merindorf Norton serves as a Management Development Associate where she is gaining knowledge in preparationto manage a team (or department) of Credit Union employees.She is currently pursuing an Associate’s degree in Business Administration from Lansing Community College.
Ms. Ward serves as Manager of the Headquarters Branch where she oversees member services, including managing branch operations, supervising employees, and offering appropriate Credit Union products and services. She earned a Bachelor’s degree in Criminal Justice from Ferris State University.