MX, one of the fastest growing fintech providers, and Hughes Federal Credit Union (Hughes) announced that Hughes will enhance its digital capabilities with MX Helios for its mobile platform in an effort to deliver a seamless digital experience to members.
According to a recent consumer trends survey from Fiserv, the majority of consumers now prefer to interact with their primary financial institutions via online or mobile channels. These findings underscore the importance of digital interactions in members' financial lives.
"Our goal is to double our member adoption, bring a return on our mobile and online investment, and, importantly, give our members a competitive advantage, which is always crucial in the local credit union industry," said Rich Griesser, VP of IT at Hughes Federal Credit Union. "With the big fintechs entering this space, the bar has been raised. We feel the Helios mobile platform from MX integrated with Architect from Fiserv gives us the right platform to compete. We're excited to partner with them on this venture."
"As the established leader in data for credit unions, we're excited to be helping Hughes increase the adoption of their mobile banking through our Helios platform, data aggregation, data enhancement and data analytics," said Ryan Caldwell, CEO of MX. "As we've been working closely with them to build a world-class mobile banking experience for
their members, we're also helping those same members to be empowered with financial strength."
The credit union will maintain control over their service offerings with a digital platform that accommodates the needs of their members. The open framework facilitates integration of additional capabilities Hughes will add over time.