by:Adria Salas
Investing in technology resources can be a big decision for a lending institution—or any business for that matter. Depending on the type of resource, it can be a large monetaryinvestment, and training and implementation can impact your short-term operations.
Change is not always easy, but as I've learned from my experience implementing theAutoPilot loan portfolio management softwarefor multiple financial institutions, it is well worth the temporary disruption in order to experience the kind of efficiency and productivity that a streamlined software program can offer.
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However, no matter how robust a software system or technology resource is, your institution will not experience maximum productivity unless your staff is thoroughly trained and using the resource to its full capabilities because, after all, a technology resource is only as effective as how trained and well-versed its users are.
