Having employed “mystery shoppers” in an investigation, theNational Community Reinvestment Coalitionreported Tuesday that racial biascontinues to plague the home appraisal industry. Using inter-racial couples in the Baltimore, MD area, the…
Messaging via Slack on how to gain and maintain engagement from both our teams and members, one account manager typed, “The credit unions that do well and hit their goals…
More than 17,000 gallons of diesel fuel is being distributed to credit union member farmers in Ukraine free of charge, as part of Worldwide Foundation for Credit Unions(WFCU) ongoing relief…
NCUA Board Member Rodney Hood met with NAFCU Senior Vice President of Government Affairs Greg Mesack, Vice President of Regulatory Affairs Ann Petros, and Senior Regulatory Affairs Counsel Aminah Moore…
On Sept. 27, under mandatory evacuation orders due to the impending Hurricane Ian, Trellance shut down our Tampa offices and redeployed to safer locations. We were concerned for our employees,…
Inpart one of this blog series, we discuss how auto loans are increasingly being paid off early and how this is impacting GAP (Guaranteed Asset Protection) waivers. Increasing voluntary protection…
Join Paul Davis, Director of Market Intelligence at Strategic Resource Management (SRM), in a discussion about Buy-Now-Pay-Later (BNPL) products and why exploring options to provide a BNPL product may be…
For the first time in five years, the financial wellness of Americansdeclined in 2022. The already fragile state of the nation—where 66 percent of us were considered financially unhealthy in…
While compliance may be a strategic function rooted in risk management, complying with regulations often comes down to details that vary with each rule. So technological solutions often focus and…
Holiday shopping season is upon us, and it’s shaping up to be a bumpy ride. To counteract challenging economic headwinds, major retailers like Amazon, Target and Walmart have tried to…
Despite year-to-year growth in overall membership and total assets for the global credit union movement, World Council of Credit Unions’ (WOCCU)2021 Statistical Reportshows major gaps in key product and service…
NAFCU Senior Regulatory Affairs Counsel Aminah Moorewrote to the Federal Housing Finance Agency(FHFA) Friday in response to the agency’scomprehensive reviewof the Federal Home Loan Bank (FHLB) System as it approaches…
Great innovations don't come along every day. And, usually, these ideas can't be fully realized unless the right conditions are met. Funding needs to be available, key players need to…
Here’s the bad news for you Credit Union folks: You are losing your competitive advantage over banks. Historically, Credit Unions have had advantages over banks in the following areas ––…
A key element in accelerating receivables is to make it as easy and convenient as possible for customers, members, or policyholders to pay their bills. Electronic bill presentment and payment…
These days, a lot of people’s feel more dread about the winter holidays than enthusiasm. That’s because the winter holidays are expensive, and thanks to inflation, more and more people…
A bipartisan group of 20 House members wants to know why theCDFI Certificationprocess takes so long and additionally why the CDFI Fund is planning anoverhaul of the process. In a…
What you can’t see poses the greatest risk. Learn how Adlumin’s Managed Detection and Response Platform, plus extended risk management and security services, illuminates threats that would have otherwise gone…
We’ve all heard the rumors. My personal favorite rumor (or lie…) is “active-duty servicemembers don’t have to pay for anything once they join.”That’s right. Once you join the military everything…
The Credit Card Competition Act puts credit union service to its members and communities in jeopardy,wroteDade County Federal Credit Union President/CEO George Joseph inThe FloridianFriday. Joseph, whose credit union serves120,000…
The NCUA BoardmetThursdayto receive two briefings, one on cybersecurity and another on the Central Liquidity Facility (CLF). In addition, the board unanimously approved the NCUA Risk Appetite Statement, which outlines…
Storytelling is not a new concept. Everyone loves a good story, especially stories that educate, showcase real-life experiences and connect with our emotions. Storytelling is also an essential tactic for…
A group of Spokane, Wash.-area credit unions recognizesInternational Credit Union Dayeach year with a combined volunteer effort. The 2022 community project saw 19 credit unions partner withHabitat for Humanity-Spokaneto build…
Credit unions around the world celebrated International Credit Union Day and its theme—Empower Your Financial Future with a Credit Union—on Thursday. Leagues, credit unions and members flooded social media by…