Your Marketing Co. recently partnered with Helixa to help better understand our credit union marketing clients’ ideal members. Rather than hopeful guessing, we’re using the Helixa platform to help connect…
The short answer: you should have a marketing budget. Now let’s talk about the long answer. Credit unions and community banks are often stretched too thin to devote the proper…
Fighting sophisticated financial crimes in a pandemic era while having to comply with ever-changing regulations raises challenges for today’s financial services organizations. Time and resources are often spent in areas…
The NCUA will resume onsite examination and supervision on Oct. 17, taking the next steps in reopening, following the pandemic-related shutdown. In announcing the move, NCUA officials said that given…
Federally insured credit unions experienced continued growth in assets, shares and deposits, and loans outstanding over the year ending in the second quarter of 2022, according to the latestQuarterly U.S.…
On Monday, Representatives Peter Welch, D-Vt., and Lance Gooden, R-Texas, introduced the House companion to the Credit Card Competition Act of 2022 (CCCA), which was introduced in lateJulybySenators Dick Durbin,…
If you’re concerned about the impact student loans will have on your financial future, you’re far from alone. And while your primary focus may be on creating a plan to…
Any new employee’s security education starts on their first day. Every organization wants their employees to be knowledgeable about a wide range of topics after training, so setting the tone…
In 2021, the National Credit Union Foundation launched theKnow Your Membershipgrant program: an opportunity for seven small credit unions to better identify, understand and serve their diverse membership. An earlier…
Thecustomer experience (CX)is one of the biggest factors impacting the success of today’s financial institutions. It’s also one of the biggest challenges banks face amid many uncertainties that make it…
Targeting younger members is so common that you could say it’s ubiquitous, but the reasons why are often fuzzy. Gaining traction with this group in a way that benefits both…
Although the chances of enactment this year are iffy—at best—Sen. Alex Padilla, D-Calif., on Monday introduced legislation that would allow all credit unions to expand theirfields of membershipintounderserved areas. The…
Credit Union AwarenessTM, whichleads the industry’s only national and state-level consumer marketing program that generates awareness and engagement for credit unions, announcedincreases in membership in states where the program is…
On Friday, the White Housereleased a comprehensive frameworkdetailing responsible development of digital assets. The framework followsPresident Biden’s Digital Asset Executive Orderand is the first government-wide approach to managing the risks…
CUES member Bill Vogeney, Ent Credit Union’s chief revenue officer and the usual writer of this column, has shared his positive views on ourEntRANCElender development program in the past. “RANCE”…
Modern consumers expect convenience and speed when purchasing products and using services. While banking has traditionally been an industry that depends on face-to-face transactions, adigital transformation in banking ensures that…
An anti-credit union Super Political Action Committee is urging bankers to financially support one House Republican, one GOP Senate candidate and Sen. Ron Johnson, R-Wis., in the upcoming mid-term elections.…
Have you ever had a member who refused to make payments on a loan? You try and try to work with them and they just push you to your wit’s…
Leagues and credit unions representing eight states were in Washington, D.C., this week for visits with elected officials and policymakers. These visits are our chance to bring the credit union…
“See you in September” isgood advice for credit unionsinterested in what’s happening on Capitol Hill. That’s because thisSeptember may be one of the most consequential in recent memoryas several big…
How can we remove stress from our life so we can enjoy it more? I’ve often pondered that question for myself and my team, but after listening to the story…
Confusion over Community Development Financial Institution (CDFI) certification for credit unions is costing communities in need valuable resources, CUNA President/CEO Jim NusslewroteinCredit Union Times.CUNA has engaged with the CDFI Fund…
The CFPB Thursdayannouncedit will conduct supervisory examinations of buy now, pay later (BNPL) companies and bring them in line with consumer protection laws, providing credit unions with a more certain…
When Lamont Black talks to credit union audiences about cryptocurrency, he asks them to first frame the conversation around technology rather than the risk and volatility associated with the trading…