During his firstHigh Performing Boards Digital Seriessession in April, Seve Morrissette used setting football strategy as an analogy for setting strategy for a credit union. “If we do an assessment…
What does it mean to be a successful credit union? Having worked in the industry for close to fifteen years I’ve found that, while individual credit unions may measure and…
When you find an “A” player, hire an “A” player. That’s the employee retention philosophy we use at On The Mark Strategies and it’s helped us grow our business significantly.…
A new poll from theAmerican Psychiatric Association’s (APA)Healthy Minds Monthlyfound that the ongoing COVID pandemic may not be the biggest worry Americans are facing in 2022. Anxiety stemming from inflation…
Defending your business against highly motivated and well-equipped threat actors requires a proactive approach beyond standard security controls. While seemingly daunting, modern tools automate many security tasks and support your…
The Consumer Financial Protection Bureau (CFPB)recently announcedaconsent orderwith U.S. Bank, a Minnesota based bank with $559 billion in assets. According to the CFPB, U.S. Bank “issued credit cards and lines…
Whether you’re more experienced with credit or looking to build your credit history, a credit card can be beneficial if used responsibly. Many credit cards have reward earning opportunities and…
I’m sure you’ve all heard about having a growth mindset. But is that the only mindset vital to your credit union or community bank’s success? No! If you want to…
CUNA and other organizationsfiled a briefin the 2ndCircuit Court of Appeals Thursday in a case involving the Fair Credit Reporting Act (FCRA),Sessa v. TransUnion.The lawsuit involves whether the FCRA addresses…
Credit unions can register forNAFCU’s 2022 Congressional Caucusto engage lawmakers and regulators on a wide range of industry topics and all things happening on the Hill. The Congressional Caucus, happening…
The succession planning process is a perfect opportunity to address diversity, equity and inclusion considerations and to build a credit union that is more representative of its members. “We know…
There is an old saying—"All things being equal, people prefer to do business with people they know, like and trust. All things being unequal, people prefer to do business with…
Welcome to my birthdayweek month! By the time you read this, I’ll have already officially celebrated since my birthday was on the 2nd, but I’ll be accepting belated birthday wishes…
While there has been discussion for months about the possibility of recession late this year or early next, until early July, this was far from certain. However, recent higher inflation…
Sen. Cory Booker, D-N.J., a key cosponsor of comprehensive Senate marijuana legalization legislation, said late last week that he is willing to cut a deal on a smaller bill that…
Our work to promote Financial Well-being for All includes pushing back hard against policies that will hurt financial inclusion. The bill from Sens. Dick Durbin, D-Ill., and Roger Marshall, R-Kan.,…
Defense mechanisms, or rather, our own personal, subconscious reactions to out-of-the ordinary situations, come with the territory of being human. As leaders, it’s our duty to not only recognize these…
CUNA wrote Sen. Jon Ossoff, D-Ga., asking him toreconsiderhis Improving Cybersecurity of Credit Union Act, a bill that would give NCUA authority over third-party vendors. “We are concerned that extending…
Total vehicle sales rose from 13million annualized units in Juneto 13.3 million annualized units in July, marking the first time this year that vehicle sales have risen for back-to-back months.…
Transformation can be a lot of fun — but let's face it — budgeting season is not. Especially under current economic conditions: in the latest Fortune/Deloitte CEO survey, more than…
They say it’s wrong to judge a book by its cover, but it’s human nature. With financial institutions, people today judge them not so much by their branches, but by…
The days of simply operating with a cash register and credit card machine on the counter are long gone, saidMatt Good, senior vice president and general manager ofElan Advisory Services,…
While attention is diverted by the cost of cash at the Fed window, a truly existential threat remains closer to home. Peril is lurking at every institution’s door in the…
If you missed thewebinar onEnsuring an Audit-Worthy Repossession Process, let’s get you caught up with some highlights until you can catch the recording for yourself. Ongoing recovery and repossession challenges…