As member expectations continue to evolve, credit unions are increasingly seeking ways to deliver better digital service in real-time. While live web chat with a member service representative may have…
While it’s true the credit union movement has challenges facing us here in the United States in 2022, we always keep a continuing eye out for our international community. In…
In a market where the consumer is juggling multiple relationships with financial institutions, how can credit unions compete? Consumers want to better understand their financial well-being, which means they need…
Generation Z doesn’t really remember a time when they couldn’t get what they want—instantly. With everyday experiences such as 3-day Amazon Prime deliveries and ubiquitous high-speed internet taken for granted,…
Do you find yourself always hitting roadblocks? Or sending the same document to your clients or employees over and over again? It’s frustrating—not only for you and your employees but…
Experiencing major damage to your beloved home after afloodcan be devastating. Sadly, it doesn’t take very much water to cause thousands of dollars in damage to your home and your…
CUNAwrote in supportof a bill to modernize federal credit union board meeting requirements prior to its markup by the House Financial Services Committee. The Credit Union Board Modernization Act (H.R.…
NAFCU Monday sent aFinal Regulation Alertto members breaking down the NCUA’sfinal rulethat raises the asset threshold for assigning a consumer federally-insured credit union (FICU) to supervision by the NCUA’s Office…
How many times have you heard credit union leaders say they’re all about the members? That they’re committed to being “people helping people”? That they want to help members improve…
I recently posted about the research results our friends at Blend and Aite-Novarica shared regarding the homebuying experience. They surveyed more than 2,000 American consumers with a recent home-mortgage purchase,…
Fair Lending compliance is a hot button issue, making it critically important that your institution has a clear sense of its fair lending risk exposure. From the Office of the…
In a word: No! Alternative: ((Don’t hold your breath!)) or.. ((Not damn likely!) It’s no secret, our industry is being forced to innovate in a financial climate very different than…
The July edition of thePSCU Payments Indexfinds that while overall consumer spending remained strong through June, growth in purchases continues to outpace growth in transactions, largely due to ongoing inflationary…
It’s sometimes said that Congress only moves fast when members “smell the jet fumes” as they prepare for a recess. If that’s the case, the House side of Capitol Hill…
The House and Senate are in Washington D.C., this week. The House will consider the CUNA and League-supported SECURE Notarization Act of 2022 (H.R. 3962), which would allow for online…
Credit union loans outstanding increased 2.3% in May, compared to a 1.9% increase in April of 2022 and a 0.8% increase in May of 2021, according to CUNA's latestMonthly Credit…
This week, both the House and Senate are in session and NAFCU will remain engaged with lawmakers on the industry’s top priorities. The House’s suspension calendar for tomorrow includes theNAFCU-backed…
Randy Romes, principal atCliftonLarsonAllen, provided insights on fraud prevention during an interview at CUNA Management School. He provides an update on the latest developments in social engineering and offers advice…
The NCUA Board met Thursday where a briefing on the 2022 mid-session budget revealed the projected Operating Budget surplus for 2022 is around $18 million.In addition, theboard unanimously approved two…
Banks have long struggled to spot illicit transactions among the multitudes they process daily because criminals move dirty money from one institution to another to cover their tracks, leaving compliance…
U.S. equities wavered on Monday, coming off apositive week for the major averagesas traders braced for the busiest week of corporate earnings, as well as insights into further interest rate…
The spirit of financial literacy and its advocates can come from anyone, anywhere. And in 2022, we need as many proponents as we can get. Whether they’re champions of financial…
The municipal bond market continued its downward trajectory in the second quarter, resulting in the worst first half in the history of the bond market, which dates to 1812. The…
Learn how and why the recruiting process has changed for tech roles Identify key tech roles that every credit union needs Examine the benefits of hiring globally The tech talent…