As Maine’s only fully-accredited children’s hospital, The Barbara Bush Children’s Hospital takes pride in providing the very best medical care for every patient who comes through our doors. We’re committed…
President Joe Biden ThursdaynominatedTanya Otsuka to the NCUA Board, who would replace NCUA Board Member Rodney Hood as his term expired in August. The announcement came along with three others…
The startling ease of using Amazon One — and the growth in consumer use of the palm-recognition payments technology — just begs for a handy pun or play on words.…
Integrating technology into modern contact centers isn’t just a trend, it’s a necessity. For credit unions, leveraging tech is essential for enhancing contact center operations and improving member experiences. The…
As football season is in full swing, it’s time to pull out one of my favorite quotes I have shared previously from the legendary NFL coach, Vince Lombardi: “Leaders are…
CUNA President/CEO Jim Nussle reinforced how the Big Box interchange bill would negatively impact consumers, as Sens. Dick Durbin, D-Ill., Roger Marshall, R-Kan., and Peter Welch, D-Vt. work to stop…
Times are tough – that’s for sure. Inflation rates are rising again, fueled by skyrocketing gas prices. Rate hikes don’t seem to end. And arecent reportshows American household income actually…
Join Victor Cardwell, Principal and Chairman at the law firm of Woods Rogers Vandeventer Black PLC, as he discusses top labor and employment law issues your credit union should be…
We have all been there, weeding through resume after resume, trying to discern which candidates are worth interviewing. The process is tedious, and our success rate is limited for several…
Generative artificial intelligence has captivated the world’s attention with its potential to reshape industries and businesses. For many financial services executives — including those in payments — the question is…
Fiat Lux: Lighting the Way to Cybersecurity Detection is key in many aspects of life, from medical diagnosis to positive treatment to more existential threats posed by massive storms like…
CUNA, NAFCU, and the Defense Credit Union Council (DCUC) urged Senate leaders to oppose an amendment to the “minibus” appropriations bill that would cap credit card annual percentage rates at…
On June 29, 2023, NCUA, along with several other federal regulatory agencies, issued an interagencyPolicy Statement on Prudent Commercial Real Estate Loan Accommodations and Workouts("Statement") in a Letter to Credit…
For a quick measure of your credit health,your credit scoreis the place to look. Lenders may use it as part of their criteria when deciding whether or not to extend…
Farmers Insurance Federal Credit Union (FIGFCU) is a ~$1.5B in assets credit union, serving over 60,000 members. With home equity lending demand on the rise, the FIGFCU team needed a…
Join host Brad Hammond in this episode of the Lifelong Customer podcast, as he dives into a conversation with Robert Johnston, CEO of Adlumin. A former Marine with a strong…
The financial services industry has long used data to inform decisions. Uncovering patterns makes what was once a subjective, often complex process more objective — that is, if the analytics…
AtDDJ Myers, we quantify and measure eight best-practice governance categories through a board assessment tool. Our goal is to give boards–as self-governing fiduciary bodies–an easy way to assess performance, leverage…
If you are in a particular age range, you probably rememberKITT– the sassy, black, Pontiac Firebird Trans Am from the 80s television showKnight Rider.Ahead of its time, KITT was equipped…
Since TCH’s launch of its RTP®network in 2017, the first new payments network in 40 years, adoption has been steady, but slower than it should be for a variety of…
NAFCU Senior Vice President of Government Affairs Greg Mesackwroteto the House Financial Services Subcommittee on Financial Institutions and Monetary Policy ahead of itshearingexamining regulatory overreach to detail how overregulation has…
Registration is now open for theGovernmental Affairs Conference(GAC). The annual conference will be held at the Walter E. Washington Convention Center in Washington, D.C., and online, March 3 – 7,…
I love interacting with people who make me think. Recently, a fellow credit union marketing person, who remembered my background as a radio broadcaster, and I were conversing, and he…
We all know that change is the only “constant” successful organizations anticipate, plan for, and manage as time marches on. When change occurs or is necessary, the choice is simple:…