We’re approaching a new decade, which means now is the time to introduce bold ideas at your credit union and rethink what’s possible. THINK 20 will bring to the stage…
As 2019 winds down, many are already looking ahead to next year including the key federal regulators that issue rules impacting credit unions. Two times a year, the Office of…
The Senate Thursday voted in favor of the Telephone Robocall Abuse Criminal Enforcement and Deterrence (TRACED) Act, legislation designed to combat unwanted robocalls via the Telephone Consumer Protection Act. The…
Senate Banking Committee Ranking Member Sherrod Brown, D-Ohio, and other Democratic members of the committee have requested an update on efforts to reform the government-sponsored enterprises (GSEs) and remove them…
Advances in digital marketing have opened up many avenues for engaging with credit union members. The multitude of channels at your disposal today necessitates formulating an effective content and communication…
Your credit union's offices soon (if they aren't already) will be full of cards, chocolates, cookies, fruitcakes, and maybe tickets to the “concert of the year.” Can you accept these?…
Earlier this month, the NCUA reported credit union loans increased 5.9% year-over-year in Q3 for a total of $1.1 trillion. Commercial loans, in particular, rose an impressive 13.2%, totaling $78…
If you’re concerned about the impact student loans will have on your financial future, you’re far from alone. And while your primary focus may be on creating a plan to…
Somewhere along the way (perhaps, not-so-coincidentally, as we each made the transition from child to adult) the holiday season became one big ball of pressure—with financial worry at its core.…
Despite many advancements in the use of data that help banks and credit unions target the most appropriate consumers, marketers face many challenges measuring marketing performance. The fact is, the…
Senate Banking Committee Chairman Mike Crapo delivered a significant blow Wednesday to legislation enabling banks and credit unions to serve the cannabis industry, announcing his opposition to a bill designed…
Until 2014,Digital Federal Credit Union ($9.0B, Marlborough, MA) encouraged innovation to produce internal benefits. It solicited opinions from staff members about areas of improvement and partnered with local colleges to…
And your financial health is a big part of the picture. As the calendar flips to the new year, here are some things to check off your financial wellness list…
After months of advocacy by NAFCU and credit unions, the Senate passed the fiscal year 2020 National Defense Authorization Act (NDAA) that does not include a credit union-opposed provision regarding…
There’s no question about it: Today’s workplace can be stressful. The long work hours, the endless flow of information, the competing demands on our attention—all of these factors can make…
Research is at the core of CUNA’s Awareness Initiative, which is increasing consumers’ consideration of credit unions as their best financial partner. In this video, Chris Lorence, CUNA’s chief credit…
An Alaska man was apparently filled with the holiday spirit of giving after he robbed a credit union branch last week. Michael Brian Jensen walked into the Anchorage branch of…
Recently, as a resident young person here at CU 2.0, I have ventured on to TikTok. You may have heard of it—either from your kids, the news lately, or maybe…
If you have not already done so, please send in your 2019 Credit Unions for Kids fundraising dollars as soon as possible. Simply submit the reporting form on ourwebsite(which includes…
An “overdraft service” as defined by Regulation E is a “service under which a financial institution assesses a fee or charge on a consumer's account held by the institution for…
If you’re like me, you look forward to setting New Year’s resolutions. But whether you resolve to eat healthier, read more or reconnect with family and friends, you know that…
A Senate bill, the Financial Institution Customer Protection Act (S. 3003) strikes the correct balance between combating fraud and maintaining financial institution integrity, CUNA wrote Tuesday to the bill’s sponsor,…
Lawmakers in the House today are expected to pass abipartisan spending packageto avert a government shutdown and provide funding through the rest of fiscal year 2020. Additionally, following months of…
Should you close branches to optimize network efficiency and reduce delivery cost? Will closing branches undermine your position as a community-focused credit union? Is your digital banking offering sufficient to…