Syndicated

At the beginning of the previous decade, I was working as a strategic consultant for a large marketing services organization serving the financial services industry. I was 55 years old,…

Financial literacy and financial education are important to the National Credit Union Association (NCUA). NCUA has a financial literacy and education resource center landing page on its website that is…

The recipients of the CUNA Elly Awards, honoring top training professionals at credit unions, were announced at CUNA Experience Learning Live! in October.CUNA has also announced that next year’s CUNA…

NAFCU's widely-readNAFCU Todayis credit union leaders' go-to source for the latest on issues impacting the credit union industry. For those short on time, here's a roundup of this week's need-to-know…

Diversity and inclusion training is no longer a well-intentioned afterthought, and for good reason: the 2019 L&D Report from findcourses.com confirms that the fastest-growing companies are 72% more likely to…

There is no calendar for cybercrime. Just one continuous cycle to steal data, identities and funds. A review of 2019 reveals how many incidents affected financial institutions either directly or…

Experian early this year will introduce a new credit score product it says will help financial institutions make loans to more credit invisible and thin-file consumers—a huge market of more…

Big Tech may want to get into banking this year, but it doesn’t want to be your bank. Google plans to introduce consumer bank accounts later this year in collaboration…

Passwords are a double-edged sword: they are meant to protect our information, but they are also frustrating with so many to remember and manage. A recent Visa survey showed that…

2019 was one of best years my organization has had in its 50+ year history. We saw tremendous growth, launched a number of new products to better serve our members,…

CUNA and several financial services trade organizations petitioned the U.S. Supreme Court this week to review a case involving Fair Housing Act (FHA) claims filed by municipalities. CUNA and the…

Credit unions looking to partner with the best service providers in the industry – for card processing, compliance assistance, lending, risk management, technology, and more – can now access NAFCU's…

Car prices are going up—with average cost of a new vehicle reaching $37,000 in 2019, according to Kelly Blue Book. In response, consumers are buying more used cars. They’re also…

In September, a North Carolina man walked into a branch of the $40.8 billion State Employees Credit Union, drew two semi-automatic pistols and held the branch manager hostage. But Kevin…

According to an article by MasterWord, studies show that when people are making major decisions (including those regarding financial matters), they are usually more comfortable in their first language, even…

Business intelligence gained much attention in 2019. What was once a wish-list item — having staff members dedicated to mining member data to uncover new service opportunities — has become…

One financial institution bankrolled a road trip for its entire leadership team to visit fintech startups over the course of a week. The company took this bold step to immerse…

As NAFCU and the industry achieved some big wins in 2019, NAFCU's Regulatory Compliance Team answered hundreds of questions and published blogs and other resources each month to help member…

Do you make New Year’s Resolutions? I do, though I call them intentions. I make intentions throughout the year, most often at the beginning of each new season. I like…

An ex-president/CEO and a former financial services officer were banned from participating in the affairs of any federal insured financial institution, the NCUA said Tuesday. Tobisha Bullock, who worked as…

A credit union employee picks up the phone. On the other end is the voice of the CEO requesting that money be transferred to a new vendor he says the…

As we get ready to turn the page on 2019, there is plenty to think about. Not only is 2020 an election year, but the economy is sending mixed signals,…

2019 has almost come to an end and we can safely say that this was a remarkable year for blockchain technology. A lot of things, some unexpected, happened. But now…

Are you in the mood for some New Year’s resolutions that are both achievable and require zero hours in the gym? Well, here’s a handful of ‘em that can help…