Syndicated

If you serve on a board, you know that nearly every board meeting has operated in a primarily digital setting for two full years. For many boards, this digital and…

Small credit unions survive on their personal relationships with members. But back-office support, while essential to the survival of any financial institution, can be resource intensive and diminish member engagement…

Each year in May, we celebrate Mental Health Awareness month. After two years of pandemic stress, keeping up with constantly changing news cycles, and dealing with increasing economic uncertainty, we…

A source of angst for neobank creators and the investors who back them may suggest a potentially successful strategic direction for traditional institutions large and small that are willing to…

Someone—it’s not clear who—once used the term “lies, damn lies and statistics” to describe how numbers can be used, and misused, to bolster arguments. For years, credit union trade groups…

Two weeks ago, the Consumer Financial Protection Bureau (CFPB or bureau) issued anadvisory opinionto clarify the Equal Credit Opportunity Act (ECOA) and its implementing regulation (Regulation B) prohibit discrimination against…

The European Council presidency and European Parliament reached a provisional agreement on the Digital Operational Resilience Act (DORA) that allows for the proportional treatment of credit unions under new regulatory…

Existing home sales fell 2.4 percent in April to a seasonally adjusted annualized rate of 5.61 million units, representing a 5.9 percent decrease in sales compared to last year. NAFCU…

For credit union agents and their members, security and privacy are a two-way street. Members need to make sure their sensitive data is private and secure, while remote agents need…

The transformation of complicated, paper-driven agreement processes, such as loan closings, to a 100% digital environment has been rapid but challenging, driven by the necessity of a pandemic and slowed…

IT staff augmentation refers to supplementing your team with new employees who can pitch in when needed. For a small business or startup, it isn’t a matter of replacing key personnel, but…

As House and Senate conferees struggle to come to an agreement on a massive competitiveness bill, lobbying is intensifying in an effort to convince them to include marijuana banking legislation…

We’re all familiar with the saying it’s the small things that matter. Here’s how that leadership principle applies at your credit union or community bank. Last weekend, I visited some…

As leaders, it can become dull to go through our daily routines and doing the same tasks each day. On top of keeping ourselves lifted, we’re also expected to boost…

CUNAwrote in supportof legislation to aid veteran homeownership—the Building Credit Access for Veterans Act—this week. The letter was sent for the record of a House Veterans Subcommittee on Economic Opportunity…

NAFCU’sState of the Industryis back next month to bring together credit union leaders, industry experts, and NAFCU's award-winning staff for a discussion on key trends, strategies, and legislative and regulatory…

There is no better time than the present for credit unions to establish their presence in the virtual world and position themselves above the competition. As society continues to embrace…

76% of Americans are concerned about sharing their personal information online, according to our Q1 2022Consumer Pulse survey. And it’s with good reason — that same survey found that 38%…

Strategic planning requires the right insights. But that’s easier said than done, especially as you start evaluating analytics solutions available in the market. So many solutions promise to be the…

Considering the perseverance of the credit union movement these last couple years, their mission-driven ethic afforded financial assistance to a broad array of members’ needs including payment deferrals, emergency loans,…

The House Financial Services Committee on Wednesday approved legislation that would allow all credit unions to expand theirfield of membership(FOM) to includeunderserved areas. The panel voted, 27–22 to approveH.R. 7003,…

Ever started a project only to realize down the road that the deliverable isn’t going to meet your needs? Or had a key stakeholder drop surprise changes at a stage…

CUNA and other organizations provided feedback to a communications task force Wednesday regarding the use of an enhanced signaling protocol (SIP Code) for voice service providers to notify callers a…

NAFCU Vice President of Legislative Affairs Brad Thaler Tuesdaywrote to the House Veterans’ Affairs Committeeahead of today’s hearing to voice the association’s support for thedraftlegislation,Building Credit Access for Veterans Act…