10 important travel safety tips everyone should know
When we pack our suitcase for vacation, we are all looking forward to time away to relax and enjoy our time off. Unfortunately, each year there are travelers that are…
Syndicated
Don’t let AI steal your credit union brand
“Emotions are an essential part of human intelligence. Without emotional intelligence, artificial intelligence is incomplete.” —Amit Ray As you can guess by the title,ChatGPTdid not write this article. Everywhere you…
4 ways to ensure your financial wellness marketing pays off
Many banks and credit unions offer financial education in some form or another, but customers aren’t nearly as engaged as they could be. They often aren’t using these resources or…
CUs discuss NCUA, CFPB updates during Reg Committee meeting
NAFCU’s Regulatory Committee met Tuesday and discussed several proposals and issues open for comment, including several from the CFPB and NCUA. In addition, the group discussed digital asset regulation and…
Leadership coaching can boost both a career and the organization
Organizations need strong leadership as they look to attract and retain top talent in an increasingly complex talent market. Leaders across all industries face new challenges in engaging and retaining…
Data-backed insights: 5 core features your members want
For credit unions, one of the most important things to understand is that not all core processors are created equally. If your credit union is in the process of its…
Let’s talk marketing: How to do more with less
Ever feel like a credit union marketing MacGyver, being constantly nudged to craft marketing miracles with what might as well be a shoestring and some chewing gum? We've all been…
The latest on instant payments, FedNow
With theFedNow Service underway, there are several resources for credit unions to better understand the platform and payments innovations.According toFederal Reserve research released in May,strong majorities of businesses (83 percent)…
How the movement is supporting credit unions in Hawaii
In the wake of devastating wildfires, credit unions across the U.S. are rallying to support Maui, Hawaii. See how credit unions are assisting the credit unions, members, and communities that…
Top use cases for enterprise content management (ECM)
While the feature set of an enterprise content management (ECM) system can be robust, it’s not always easy to identify where and how to use the tools effectively. Below are…
You can’t do things differently without doing things differently
There certainly aren’t a lot of silver linings from the pandemic. As a matter of fact, I don’t even like presenting it in this light. But one angle that I…
Email security technologies your credit union should be implementing
In the digital era, the financial industry relies heavily on email for communication and transactions. However, this reliance opens the door to cyber threats like phishing and spoofing, endangering sensitive…
Four credit union risks you should take
“A ship in the harbor is safe…but that is not what ships are for.” Credit unions and community banks are inherently conservative. That’s a good thing…until it becomes a bad…
Credit union loans outstanding increased 0.7% in June
Credit union loans outstanding increased 0.7% in June, compared to a 0.7% increase in May of 2023 and a 2.3% increase in June of 2022, according to CUNA's latestMonthly Credit…
The importance of continuous AI innovation in banking
Despite all of the talk about AI in financial services, banks and credit unions struggle to know where to start and where best to deploy resources at a time of…
NAFCU recognizes 2023 Annual Award winners for remarkable achievements
Today, NAFCU has announced the eight winners of its 2023Annual Awards, which honor member credit unions, credit union professionals and volunteers for excellence and achievement in the industry. This year's…
Top use cases for business process management (BPM) and automation
While the feature set of a business process management (BPM) platform can be robust, it’s not always easy to identify where and how to use the tools effectively. Below are…
PODCAST: Lessons from the CEO chair
While they’ve achieved the top leadership spot at their organization, CEOs know they must still take advantage of every opportunity to learn. Three credit union CEOs—all with varying lengths of…
Nussle taps Demangone, Tomalin to co-lead Transformation Steering Group
Jim Nussle, president and CEO of CUNA who has been selected to lead America’s Credit Unions should CUNA and NAFCU members approve the merger, penned a letter Thursday detailing how…
Leadership through transformation
It’s an honor to be invited to speak at NAFCU’sCongressional Caucus, Sept. 10-13 in Washington, D.C. Thank you to NAFCU President/CEO Dan Berger for the generous invitation. I look forward…
CU innovation must center on member need
One of the great challenges of technological innovation today is the understanding that for any product to find success, one cannot simply innovate for the sake of innovating. Finding true,…
Teamwork, feedback pave the way for transformation
It’s been two weeks since the announcement of the proposed CUNA-NAFCU merger, and we have been met with positive reactions, genuine questions, and an excitement that reinforces the sense that…
The CUNA-NAFCU merger: What it is and what it means
On August 1st, the Credit Union National Association (CUNA) and the National Association of Federally-Insured Credit Unions (NAFCU) announced their intent to merge the two organizations. The merger of the…
A culture of accountability, the pathway to strategic success
Building a culture of accountability within a credit union is crucial for fostering transparency, responsibility, and overall success. Here are some steps and strategies to help you establish and nurture…