Syndicated

One day soon, credit union officials may be in for an unwelcome surprise when they open their newspaper or sign on to a local news website. They may find an…

A few weeks ago, the Consumer Financial Protection Bureau (CFPB) published areportreviewing the trends in credit card late fees over the last few years. CFPB Director Chopra says, “many credit…

For most credit unions, the global pandemic led to unprecedented deposit growth and a sharp decline in branch traffic due to changing member behavior. Water and Power Community Credit Union…

As the Russian invasion of Ukraine continues to inflict needless suffering, death and destruction, credit unions in both conflict and non-conflict zones are still striving to serve their members and…

The Federal Reserve Bank of New Yorkreleased results Mondayfrom its2022 SCE Housing Survey, revealing that households expect home prices to rise at a faster pace than expected in the next…

Whether you’re looking to make a big purchase or think it’s time to take control of your finances, building a budget is a smart first step. Learning how to budget…

Can consensus be a bad thing? That’s a loaded rhetorical question. Of course, it can. You read the title of the article. So, as I lead into my thoughts here,…

Fintechs have evolved from being an “existential threat” to traditional banks to being “the key to success” via partnering. In reality, both scenarios coexist. And while “partnering” is the more…

You’re probably aware of the numerous ways scammers try to con money out of victimsthrough the Internet. What you may not know, though, is that in the past few months…

Eligible credit unions with alow-income designationmay apply for Community Development Revolving Loan Fund (CDRLF) grants between May 2 and June 24, the National Credit Union Administration (NCUA) announced today. The…

When adding new products to their portfolios, financial institutions have no shortage of providers to consider. A well-thought-out introduction and delivery of new products to your account holders and employees…

World Council of Credit Unions President/CEO Elissa McCarter LaBorde is visiting Poland this week to meet with Ukrainian and Polish credit union leaders about the short- and long-term challenges they…

The NCUA Board will meet this Thursday to receive briefings on cybersecurity updates and the NCUA’s Diversity, Equity, and Inclusion Program. The meeting, scheduled to begin at 10 a.m. Eastern,…

While I don’t like to think about it too often, I must face facts: Retirement is in my foreseeable future. It won’t happen in the next year, but it won’t…

Consumers are becoming increasingly dissatisfied with the level of support they are receiving from their financial institution around achieving financial wellness on a personalized level, according to theJ.D. Power 2022…

With a reputation as historical and prestigious as Citizens and Northern's (C&N), it’s imperative to continue that legacy even through the turbulent waves of digital transformation. On this week’s episode,Alex…

Many are celebrating that rates are finally moving up, but there is plenty of uncertainty to go along with the shift. Just last September, half of the Federal Open Market…

Anyone who’s a part of the credit union world knows it’s a close-knit community, very much like a family. But what happens when an actual mother and daughter commit themselves—heart…

The U.S. Postal Service (USPS) is continuing its pilot financial services program even as its own regulatory commission is questioning its legality. “No final determinations have been reached with regard…

NCUA released its newCharter Application Guideand other resources today to assist people who want to bring federally insured financial services to their communities by starting a federal credit union. “Along…

Total retail sales rose by 0.5 percent in March, following an increase of 0.8 percent in February and an increase of 5.1 percent in January. NAFCU Chief Economist and Vice…

Economic, personal and social factors are affecting consumer sentiment. Changes in privacy practices, consumer expectations for personalization and lifestyle, social change and marketing innovation have opened critical and cultural perception…

As consumers shape their own viewing experiences through streaming services, Connected TV (CTV) offers credit unions a new opportunity to deliver personalized branding experiences that seamlessly integrate with their members…

Achieving success in marketing has always required agility and a willingness to try new things. 2022 won’t be any different: Banks and credit unions should expect the unexpected, and plan…