Performance evaluations are one of the most dreaded practices in any organization. Employees fear them because they don’t know what to expect, and managers often avoid them because they feel…
The once inextricable link between trust and long-term relationships may be fading. That certainly seems to be the case when we consider the unprecedented trust consumers are placing in the…
One thing all high functioning brands have in common regardless of industry or audience, is that their brand is NOT based on a set of design rules, logos, colors, or…
I recently responded to a question in our Compliance Inbox that made me think for a while.How often are credit union members uncooperative?Here’s the story: a credit union member called…
The Biden Administration’s student loan forgiveness program could have a beneficial ripple effect on people having trouble making payments on other debts, such as auto loans, the CFPB said in…
Homebuying is one of the most daunting processes someone can go through—spending hours driving around, attending open houses, swiping on real estate marketplaces—and that’sbeforeentering the negotiation and closing processes. Now,…
I often share justhow badly fear can hold you and your credit union back from its fullest potential. Fear can lead you to pivot from your credit union’s strategic plan,…
Leaders in Washington are considering legislation—the Credit Card Competition Act—that would harm consumers and take money out of their pocket, Eglin Federal Credit Union President/CEO Jerry WilliamswroteinThe Capitolist. Williams said…
The Federal Reserve Boardannouncedthat the fee schedule for payment services provided by Federal Reserve Banks and used by depository institutions will go into effect Jan. 3, 2023. The Fed is…
There’s a magic milestone for financial institutions in the United States—an asset mark that has loomed large sinceDodd-Frankwas signed into law in 2010. That mark is $10 billion, and once…
During a 13-year career with the U.S. Navy, Andrew Balzer defended the country and ensured everything was in working order on the ship. But he also learned as much as…
Join John Coleman, Partner at Buckley, LLP and former Deputy General Counsel at the Consumer Financial Protection Bureau (CFPB) for a discussion on the recent decision from the Fifth Circuit…
On November 3, 2022, the Credit Union National Association submitted a letter to the Treasury Department in response to their request for comment on ensuring responsible development of digital assets.…
There is good reason to believe that we will see a major auto-loan default crisis coming very soon. What will happen to vehicle values and the loans attached to them?…
Back in 2019 the 1st Advantage Credit Union was facing a dilemma many financial institutions face - the need to upgrade their ATM fleet. The credit union, which serves residents…
Taking the next step in overhauling the Treasury Department’s CDFI program, theCDFI Fundannounced Friday that comments on aproposed revised applicationwill be accepted until Dec. 5. “The revised certification policies and…
Email newsletters are a dime a dozen these days. It feels like every author, speaker, company and yes, financial institution, has one. Such a crowded market means it’s more important…
Credit Union Magazineis seekingnominations for the 2023 Credit Union Hero Award. The 2023 Credit Union Hero of the Year will be selected via online poll by the readers ofCredit Union…
The Bureau of Labor Statistics issued the October jobs reportonFriday, which revealed that the unemployment rate rose slightly to 3.7 percent during the month. NAFCU Chief Economist and Vice President…
For many years, we’ve written about our belief that the global economy is akin to a living organism that progressively adapts to its changing environment. In that regard, Darwin’s theories…
Asset/liability committee meetings are an opportunity to create compelling collaborations that are interesting, relevant, and result in better member value and better asset/liability management—plusput a check in the compliance box.…
Despite rapid adaptation in most industries and a track record for success, the banking sector and financial services have been much slower and more cautious about cloud adoption and cloud…
Accusing the largest banks of using high interest rates to help their investors, Sen. Jack Reed, D-R.I., wants to know why bankers are increasing interest rates on loans, but not…
Life insurance can play a vital role in your members' financial well-being but often there is a growing gap between the life insurance a member needs and the life insurance…