Vehicle sales tumble in June
Total vehicle sales fell from 17 million annualized units to 15.4 million annualized units in June, with monthly sales levels up 18 percent year over year. NAFCU Chief Economist and…
Syndicated
The likability factor
Tim Sanders wrote about the importance of increasing your organization’s “likeability factor” in his book by the same name. In the book, he writes, “Our nation is so focused on…
How DEI can transform workplace culture – Part I
Diversity, equity and inclusion (DEI) is a complex movement that, in many ways, is bigger than us, and we are constantly acquiring new information that challenges our assumptions and helps…
Managing your allowance through the COVID/CECL crossroads
At the beginning of 2020, because of the COVID-19 pandemic, credit unions along with the rest of the world, saw threats to safety and soundness. Not only financial safety and…
Personalization: Top banking trend for 2021
Chief Product Officer and Head of Customer Experience and Digital for Chase, Allison Beer, stated in a recent article that personalization is one of the top primary trends for 2021…
Defining cannabis customers
With the growth of legal medical and recreational cannabis programs across the U.S., a well-developed playbook has emerged which can help financial institutions bank the cannabis industry more efficiently and…
Credit union trends relative to brand
Our Design Directory Jenny Bengeult joins Kelly Hellickson and Hilary Reed at EmpowerFion their podcast The Speakeasy for a series of three episodes on credit union trends relative to employees,…
CUNA white paper details state of small credit unions
CUNA’s Small Credit Union Committee published a comprehensive white paper Tuesday examining the key opportunities and challenges facing small credit unions. The State of Small Credit Unions Today outlines how…
Solid June jobs report in line with expectations
The Bureau of Labor Statistics reported non-farm payrolls increased by 850,000 in June, and the unemployment rate rose slightly to 5.9 percent. NAFCU Chief Economist and Vice President of Research…
HR Answers: Building and maintaining relationships between back-office and front-line branches
A credit union is much more than monetary values and financial transactions. It’s about the people behind those operations—who can, quite frankly, make or break your organization. Credit union members…
What can credit unions learn from regulators? (Part 1)
The credit union regulatory environment is intended to provide safety and soundness to a movement that hasnearly $2 trillion in assetsand more than 125 million member-owners. For credit union leaders,…
Optimizing the customer journey beyond the pandemic
As world economies grapple with lingering impacts of the COVID-19 pandemic, businesses that are laser-focused on and actively investing in digital transformation will thrive — as evidenced by two-thirds of…
There’s a person behind that policy
In the last year or so, we’ve shared several articles that included some version of this stat: Nearly half of all adult Americans don’t carry life insurance.1 The belief that…
Side Effects: Finale | Miles to Go
Where do we go from here? The end of this documentary must herald some transformation that proves the financial crisis of cancer matters enough for us to fix it. The…
Serving the unbanked with Whitney Anderson-Harrell
The Underserved. The Unbanked. These populations deserve access to the services banks and credit unions provide, and, for our communities to be truly successful, FIs need to step up. Joining…
4 ways to boost auto lending by targeting credit union’s existing membership
A quarter of nationwide auto loans are financed by credit unions, making auto lending a significant component of a credit union’s total loan portfolio. Now with 2022 fast approaching, and…
FHFA issues policy statement on fair lending
The Federal Housing Finance Agency (FHFA) issued aPolicy Statement on Fair Lendingcommunicating its "commitment to comprehensive fair lending oversight of Fannie Mae, Freddie Mac (the Enterprises), and the Federal Home…
NAFCU issues Final Reg on NCUA’s capitalization of interest rule
NAFCU Thursday sent a Final Regulation Alert to members breaking down the NCUA’s final rule that ends the prohibition against the capitalization of interest in connection with loan workouts and…
Diversity Insight: People with disabilities have hidden superpowers
Everyone is talking about race, gender, and LGBTQ+ rights, but there’s another diverse group that is frequently left out of the conversation. As a disabled person battling Multiple Sclerosis, I…
Field of membership expansion in 2020: Behind the numbers
2020 is no doubt a year most would prefer to soon forget, yet amid so much darkness bright spots could be found within the credit union industry as many institutions…
4 benefits of an aesthetically pleasing branch or workplace (the last one may surprise you!)
We all know that feeling you get in a drab building, be it a bank branch or a corporate office. A building that feels uninspiring and demotivating. And these buildings…
Marking the halfway point of 2021
“All we have to decide is what to do with the time that is given us.” -Gandalf We are officially at the halfway point of 2021 (depending on when you…
Is cryptocurrency worth the risk?
As referenced in Part I and Part II of my blog series earlier this year, the rapidly evolving nature of cryptocurrency has led credit unions to explore its impact on…
5 reasons military veterans should use a VA loan to finance their home
As a veteran, you have worked hard and made unimaginable sacrifices to protect our country and our freedom. It's only fair that you receive some benefits in return! One of…