Bringing out the best in people
If you look back to a great boss, coach, or teacher from your past, you recognize a common pattern. All of these leaders constantly pushed you to work harder and…
Syndicated
Running up that bill: Collections lessons from Stranger Things
In season four of Stranger Things, Eleven and the crew battle an ambiguously undead supervillain and his cadre of squelching vines and vampiric bats in the Upside Down to save…
Appeals court rules in favor of credit unions in FCDPA lawsuit
The 11thCircuit Court of Appeals vacated the plaintiff’s standing Thursday inHunstein v. Preferred Collection and Management Services Inc.,a Fair Debt Collection Practices Act (FDCPA) lawsuit. CUNAfiled a brief stating that…
NAFCU celebrates 55 years serving the CU industry
NAFCU President and CEO Dan BergercelebratedNAFCU’s 55th anniversarythis yearin a message sent to members Thursday.Bergerreflected on all that NAFCU and the credit union industry has achieved togetherand looks forward to…
Sorry, wrong number!
As we all know, the Telephone Consumer Protection Act contains a myriad of requirements limiting unsolicited telephone calls. And no matter how happy we are as consumers that the number…
Women: Be the financial decision maker you were born to be
A lot of work goes into running a household. It’s the culmination of many different skills: good organization, thoughtful time management, and careful financial management. The numbers prove it However,…
Leaders in Lending | Ep. 73: Addressing post-pandemic challenges across talent, regulation and customer needs
Banking has seen some drastic shifts since the global pandemic — from the competition to attract and retain new talent, to meeting the needs of customers facing increasing inflation and…
Point-of-sale installment loans and your credit
You may have seen a ‘Buy Now Pay Later’ option at checkout at your favorite online store. Buy Now Pay Later is a type of point-of-sale (POS) installment loan. Over…
Congress is back in Washington, D.C.
The Senate returned to Washington, D.C., this week and the House will be back next week, marking the end of August recess. There’s a shortened Congressional calendar for the remainder…
Do your female members have the life insurance they need?
Women in the US are much less likely to have life insurance than men. According to 2022 research from LIMRA, 47% of US women aged 18-75 own life insurance compared…
Wise use of your credit union’s marketing budget
As consumers’ budgets are feeling the pinch, so is yours. And when times are tight, credit unions’ marketing budget is typically the first to go, which is contrary to research…
CDFI Fund issues long-sought supplemental guidance
The Treasury’s Community Development Financial Institutions (CDFI) Fund issued CUNA-requestedsupplemental guidanceThursday for CDFIs currently in a certification cure period. CUNA and engaged with the CDFI Fund in recent months over…
NAFCU, trades write to CFPB regarding credit card terms collection
NAFCUjoined several trades on a letterto the CFPB on Monday regarding the bureau’s request for comment on the Paperwork Reduction Act as itrelates to the collection of credit card terms.…
CFO Focus: Overdraft and offsetting the gap
Momentum is growing for banks and credit unions to eliminate or significantly reduceoverdraft fees, and many institutions are hard at work planning how to navigate this revenue transition. What started…
Three signs something might be a scam
There are many ways fraudsters try to get your personal information or separate you from your hard-earned money. One of the most popular schemes is through aphishing scam, in which…
What to consider for your 2023 marketing budget plan
It’s that time of year when marketing teams begin reviewing how to develop the budget ask for the upcoming year. It can be a hard needle to thread, as you…
How pre-employment assessments decrease turnover
The importance of conducting pre-employment assessments has never been greater. Knowing what qualities would best fit your open positions will most effectively determine if the applicant will positively impact your…
The CUPP | Episode 5: Discussing a sticky issue – Marijuana banking and the SAFE Banking Act with Representative Perlmutter
Special guest Representative Ed Perlmutter (D-CO) discusses his work on the SAFE Banking Act and the importance of federal clarity for marijuana banking. Rep. Perlmutter also reflects on the role…
When your payroll process meets a natural disaster
During times of natural disaster, facilities closure and employee displacement create issues, often unprecedented, affecting payroll and other HR functions. The COVID-19 pandemic highlighted the vital importance of timely and…
The infinite game
I recently read “The Infinite Game”by Simon Sinek. Great book. I highly recommend it. It certainly fits nicely into this idea that I’m so passionate about: helping organizations succeed by…
Lending, assets, insured shares, deposits continue growth in 2Q
Total loans outstanding in federally insured credit unions increased $194 billion, or 16.2%, over the year ending in the second quarter of 2022, to $1.39 trillion, according to NCUA's latest…
Vehicle sales dip in August
Total vehicle sales fell slightly from 13.3 million annualized units in July to 13.2 million annualized units in August, with monthly sales levels up 0.7 percent year-over-year. NAFCU Chief Economist…
Delivering engaging digital experiences
It should come as no surprise that the most popular mobile apps all have similar characteristics: They are simple, easy to use, provide value and—most importantly—they are able to determine…