Economic, personal and social factors are affecting consumer sentiment. Changes in privacy practices, consumer expectations for personalization and lifestyle, social change and marketing innovation have opened critical and cultural perception…
As consumers shape their own viewing experiences through streaming services, Connected TV (CTV) offers credit unions a new opportunity to deliver personalized branding experiences that seamlessly integrate with their members…
Achieving success in marketing has always required agility and a willingness to try new things. 2022 won’t be any different: Banks and credit unions should expect the unexpected, and plan…
If you’re worried about being a victim of identity theft, you canplace a free fraud alerton your credit report. TransUnion offers three types of fraud alerts, and you can choose…
Hitting a home run in leadership is not unlike hitting a home run in baseball. Every industry has its Legacy members. Traditionalists who’ve devoted years of service to the industry.…
As leaders, we tend to get caught up in displaying our best, most perfect selves to our employees for fear of becoming too unguarded or appearing unqualified. Because of this,…
The U.S. Agency for International Development (USAID) andWorldwide Foundation for Credit Unionsreleased the second and final disbursement from a $1 million liquidity fund to help partner credit unions affiliated with…
In the latestinsight postonNAFCU’s ONES + CFPB Supervision Network, Vice President of Regulatory Affairs Ann Kossachev shares a recap ofNAFCU’s Spring Large Credit Union Virtual Summitwhere credit unions with over…
If you have a longer-termfinancial roadmap, you’re one of a growing group of institutions that has discovered the strategic benefits of this vitally important tool. If you don’t have one,…
It is not difficult to see the fundamental impact digital banking and artificial intelligence has had on the very essence of the financial services industry, much less the credit union…
Recent Executive Orders on Russian Sanctions What’s that you see…why that’s Spain seizing Russian Billionaire Viktor Vekselberg’s yacht, courtesy of global sanctions. Vekeslberg is an individual listed on OFAC’s Specially…
Financial institutions continue to face a myriad of fraud challenges, ranging from payment card fraud, wrongful termination lawsuits, clever scams targeting consumers, all-time-high payment app fraud, and rising cybersecurity concerns…
When the number of interested homebuyers strains the available inventory, real estate professionals call that a seller’s market. The U.S. housing market continues to put sellers in the driver’s seat,…
We’ve recently heard a lot aboutthe Great Resignation. In fact, according to Ceridian’s2022Pulse of Talentreport of employees, a total of 61% are at risk of leaving—23% actively job searching and…
NCUA released its Office of Minority and Women Inclusion (OMWI) annual report, which provides an overview of the NCUA’s diversity and inclusion programs and initiatives in 2021. The report also…
On a seasonally-adjusted basis, overall consumer prices rose 1.2 percent in March, with the Bureau of Labor Statistics reporting the overall consumer price index (CPI) grew by 8.6 percent over…
I’ve worked for many managers in my career, and each of them had their own leadership style and set of expectations. Some were supportive and available; others were distant and…
Despite widespread news coverage about the increasing number of cyber attacks –according to Trend Micro, ransomware attacks on banks climbed by a staggering 1,318% last year – financial customers are…
My tank is full. I am inspired. I’m ready to get to work on credit union strategic planning, not just for my clients – I mean a collective strategic plan.…
In late March, the Department of Justice (DOJ) issued apress releaseprovidingguidanceon website accessibility underTitle III of the Americans With Disabilities Act (ADA), which prohibits discrimination on the basis of disability…
It doesn’t seem like it was that long ago that I was in my twenties, but the reality is, it’s been %$# years. My 20s were chockfull of memories, transformations,…
TheConsumer Financial Protection Bureau(CFPB) is purposely trying to inflame the public by claiming legitimate fees charged by credit unions and banks are “junk fees,” the two national credit union trade…
CUNAwroteto House members Tuesday in support of including the Secure and Fair Enforcement (SAFE) Banking Act in the final version of the America COMPETES Act. The America COMPETES Act passed…
NAFCU joined with other trade associations Monday tosubmit feedbackto the CFPB on theirrequest for information (RFI)regarding fees on consumer financial products and services, or "junk fees."The bureau intends to use…