The Federal Reserve's third-quarter senior loan officer opinion survey (SLOOS) revealed banks' continued tightening of standards and weakening demand for loans to consumers. “Banks continue to pull back on credit…
“When we talk about leadership, it’s always good to remember that leadership is a journey. It isn’t a destination,” said Harry Kraemer, an executive partner with Madison Dearborn Partners, a…
One fact is clear in the face of uncertainty presented by the coronavirus (COVID-19) pandemic: Credit unions have shined in their efforts to support members, says Mike Schenk, CUNA’s chief…
Mobile banking usage has grown exponentially with the pandemic. Hear how to leverage the increased usage and demand for on-demand channels to enhance member service, marketing, growth, and risk strategies.…
Life insurance should be a part of everyone's financial plan. Whether you are young and healthy or more seasoned with a family, life insurance offers peace of mind and protection…
Lending Challenges An exceptional member loan experience is the path towards membership growth. Who better to help with the member loan experience than a Loan Origination Platform built by a…
Are you and your marketing team taking a closer look at your digital marketing? If so, then chances are you’ve made at least one of these three common mistakes in…
Credit unions remain in a position to help consumers, but looming stress suggests Congress and regulators need to act quickly to avoid a deeper economic crisis, CUNA wrote to the…
As the 2020 election season ends, NAFCU's award-winning government affairs team is doubling down on its advocacy efforts to secure even more legislative and regulatory wins for the credit union…
Credit unions already offer their members many different options for payments: debit cards, credit cards, online bill-pay (which typically results in an automated clearing house transaction), old-fashioned checks and wire…
A look between two officer recruiters was all it took. A student at UCLA, Terry Williams was walking through campus when he passed the two Marine Corps recruiters. As Williams…
In case you missed it—and you probably did—last week wrapped up the first in-person conference in the country for credit unions during the time of COVID-19. There were many restrictions…
In this real-life story, it is 2018 and Kwamaine Ford, an employee of a celebrity at the time, seemed to have the world by the tail. He traveled in famous…
As I discussed in my previous article, the Covid-19 pandemic has expedited a shift in the way our clients expect to be served not only during this tax season but…
“If payments are the path to growth; data is your roadmap,” Nish Modi (CO-OP SVP, Group Owner, Integrate Products) told credit union professionals at our recent THINK Virtual Power Lunch,…
CUNA will be engaged with two hearings this week involving regulators’ response to the pandemic, both featuring testimony from NCUA Chairman Rodney Hood. Hood will testify before the Senate Banking…
The U.S. District Court for the District of Columbia last week ordered the Small Business Administration (SBA) to release the names, addresses, and loan amounts for all paycheck protection program…
Philip von Streicher knew he wanted to pursue his education. He had held a few jobs, but at 20 years old, he wanted to do something different. He enlisted with…
By sheer size,Navy Federal Credit Union($131.6B, Vienna, VA) has no peer in the credit union industry. Its $131.6 billion asset size nearly triples that of the nation’s second-largest credit union…
Ah, journey mapping. We’ve been hearing about it since ye olden days of the 1980’s. So, why are so many financial institutions still struggling to do it effectively? This week…
At 50-years-old, the Bank Secrecy Act (BSA) still serves a vital purpose for the United States financial system: protecting its individual members from being used to finance illegal activity. But…
Americans pay a high price for their credit cards: in 2018, a total of $113 billionin interest and $18 billion in fees, adding up to roughly $1,000 per household in…
There are two numbers that every credit union and member should know: 4 billion 40 billion Those numbers correspond to the cost of fraud every year. It costs consumers $4b…
The nomination period for the CUNA Board of Directors expired Nov. 6.Three incumbents have been elected to the CUNA Board by acclamation, and there are four contested elections. Directors elected…