The Federal Reserve’sJanuary senior loan officer opinion survey (SLOOS)found that over the fourth quarter, banks reported having eased standards and terms regarding C&I loans to firms of all sizes. A…
Joan Nelson, CUDE, has worked hard to reach the upper echelons of corporate leadership during a career spanning nearly 40 years. Nelson is VP/quote-to-cash operations for North America and Latin…
Gamification is the strategy of adding game-like elements to non-game things. The goal is to increase engagement, and it works. It works well. If the goal is to increase member…
Consumer preferences and habits can be impacted by a variety of factors, one of which is age. Typically, generational cohorts have different approaches to how they live – and this…
For many people, setting up utilities takes a backseat to the more pressingtasks of moving, like packing or hiring a moving company. However, it’s still an important step. If you…
Sales can be a scary word. No one wants to be “sold.” If you're selling, you're not serving. It doesn’t suggest active listening or problem-solving. In the stereotypical sense, the…
What’s on the horizon for credit unions, lenders, and other financial institutions in 2022? Our experts weigh in with a product outlook for payments in the coming year. 2022 Payments…
Feeling charged up and ready to keep resolutions in 2022? If you’re anything like us, service sits at the top of that list. And when it comes to your credit…
Five leaders from the credit union industry have committed to the FinHealth Fund—a new designated fund held at the National Credit Union Foundation, focused on improving financial well-being for all…
NAFCU continues to monitor Congressional movementon the nomination of current NCUA Board Chairman Todd Harperto a full term on the NCUA Board. In addition, the association will keep credit unions…
Quantum GovernanceandDolus Advsiorsare pleased to offer the following key outcomes and lessons learned from our work with $6.1 billionHudson Valley Credit Unionin revisioning and revising their nominations process: Key Outcomes…
Robyn Cousin’s voice is a powerful tool, and she uses it to make a difference and advocate for those who need it most. “I can influence the direction and the…
With each year, the number of small community banks dwindles as institutions are absorbed by larger institutions or merge amongst themselves to gain scale. Credit unions, many of which are…
What has been the most frustrating aspect you have encountered working in a remote setting since the pandemic began? Lack of interaction or connection with others? Too many distractions? Too…
THINK is back—live and in-person. CO-OPTHINK 22, May 2-6 in Chicago, will feature our signature lineup of keynote speakers who bring the best thinking from across industries to our audience…
On January 26, 2022, the Consumer Financial Protection Bureau (CFPB) issued astatementannouncing that it had launched an initiative to reduce what it calls “junk fees.” The CFPB explained that junk…
Sustainable finance has become the fastest, growing concern for credit unions and its potential regulation. Sustainable financeregulations would be more favorable to financial inclusion, made possible by Panya Monford and…
The NCUA BoardThursdayapproved by a 2-1 vote a proposed rule requiring the board of directors of a federal credit union (FCU) to establish a process for succession planning. In addition,…
The 2022 tax filing season is in full swing at the IRS. And although doing one's taxes is a near-universally dreaded task, there is a glimmer of good news: It…
In 2022, financial institutions will be especially vulnerable to losing small business banking clients to newer and sleeker fintech providers. This bolddeclarationcame fromThe Financial Brandin early January and kicked off…
At the beginning of the month, the National Credit Union Administration’s (NCUA) risk-based capital requirements and complex credit union leverage ratio (CCULR) went into effect. Today’s blog will discuss the…
Effective March 19, 2021, Nacha’s account validation rule requires ACH originators of WEB entries to use a commercially reasonable fraud detection system to verify new consumer account information. WEB debit…
You may think you know yourself, until one day you realize you don’t. In life, new obstacles, opportunities, and influences taint our judgments of the outside world. As we get…
NCUA issued a proposed rule on succession planning and heard briefings on supervisory priorities and the Central Liquidity Facility (CLF) Thursday. The board also finalized a rule on statutory inflation…