You’ve no doubt heard America referred to as the great melting pot. Social scientists suggest that the U.S. is made up of about a dozen distinct cultural regions, with different…
The rapid expansion of online account usage has made us all a little more sensitive to potential data exposure. According to 2020 BAI research, 38% of consumers across all generations…
Consumer adoption of digital transactions was a trend well before COVID-19, but has increased significantly in the wake of the pandemic. While this has been a saving grace for many…
A bipartisan group of lawmakers Tuesday sent a letter to Speaker of the House Nancy Pelosi (D-Calif.) and House Minority Leader Kevin McCarthy (R-Calif.) calling for a one-year extension to…
The Senate today is set to vote on another "skinny" version of its proposed Phase 4 relief package that would provide targeted funding for expanded unemployment benefits, schools, vaccine production…
Every human has four endowments; self-awareness, conscience, independent will, and creative imagination. These give us the ultimate human freedom. . . the power to choose, to respond, to change.” -…
Just as crises come in all shapes and sizes, there is a leader within everyone. “Leadership doesn’t just reside with the CEO,” says Maurice Smith president of Local Government Federal…
Ask a credit union where they’re focusing their marketing budget and digital is the likely answer. It makes sense: Members demand digital awareness and convenience and many credit unions still…
The pandemic has caused an uptick in digital demand, including certain features within banking apps. Members are demanding functionality that provides easier and faster transactions that are more convenient overall.…
One of the biggest myths I’ve seen in leadership is this: the people with titles are the best leaders. The truth is, you don’t have to be the one calling…
It’s October, and that means spooky season! So grab a flashlight, gather round, and I’ll spin you some truly horrifying tales of cyber criminals, their devious deeds, and the alarming…
Credit unions continue to help members by modifying loans, lowering fees, allowing skipped payments and offering other options for assistance. The compliance team has written plenty of blogs about these…
NCUA Chairman Rodney Hood reinforced his commitment to financial inclusion by announcing this week the launch of the agency’s new Advancing Communities through Credit, Education, Stability, and Support, or ACCESS,…
As part of NAFCU's ongoing commitment to helping the credit union industry grow stronger and bring professionals together amid the coronavirus pandemic, the association has launched a new member-only online…
With today’s world gone so fully digital, there has never been a more relevant time to elevate the discussion on effective communication. After all, the growth, success and loyalty of…
As with nearly every aspect of life, the coronavirus (COVID-19) pandemic has affected how candidates campaign, how people vote, and, as a result, how credit union leaders advocate. But one…
If there’s one thing that the coronavirus pandemic has made clear, it’s the massive divide that exists between the haves and have-nots. Take big banks, for example ― the pandemic…
Credit unions tend to be smaller than most financial services providers, but that doesn’t mean they can’t or shouldn’t run with the big guys. Leveraging business partners can help credit…
It is now 15 days ‘till the general election! We see four apparent electoral scenarios (Democratic control of the House of Representatives does not appear to be contested): Republicans hold…
For many banks and credit unions, the most important question they have when deciding to open a new branch is “Where?” Every market is unique, and choosing the right location…
In today’s environment of uncertainty, it is more important than ever to have relationships that you can count on to help bring about some sort of structure. As with any…
CUNAlaunched the Advancing Communities campaignMonday – an initiative designed to inform state policymakers and consumers about the economic and social impact that credit unions provide to communities across the country.…
There were several reports last week of data breaches: Fintech company Robinhood announced that almost 2,000 market accounts were compromised, Dickey's Barbecue had information of more than 3 million cards…
Last month I shared with my readers several reasons why I believe that the COVID-19 recession is very much different than the Great Recession. Since the Great Recession is still…