Syndicated

Congress passed the Families First Coronavirus Response Act (FFCRA) at the onset of the coronavirus (COVID-19) pandemic, but it’s unclear whether it will be extended. FFCRA provides paid sick leave…

Wes Girling has had an interesting year at State Employees Credit Union of Maryland($4.2B, Linthicum, MD). He joined SECU in 2016 and since January 2020 has been serving as assistant…

Is Google knocking the legs out from under its own success story just as the pandemic reemphasized the importance of digital marketing? Or is it radically changing its role in…

As CUES wraps up its celebration of Talent Development Month this week, I encourage you to reflect on your desire to develop, both as an individual and as an organization.…

MassMutual Federal Credit Union was first formed in 1962 by 35 employees of the Massachusetts Mutual Life Insurance Company. Since then, the credit union has grown to more than 13,000…

No credit union likes to see its members leave the credit union or to have to expel someone from membership. However, when a membership is terminated, certain processes and procedures…

During National Cybersecurity Awareness Month, NCUA reminds credit union industry stakeholders to remain vigilant and take steps to protect their systems and critical infrastructure. “In this day and age, cybersecurity…

The NCUA Board Thursday approved a final rule updating its corporate credit union rules and a proposed rule to amend the agency’s derivatives rule in subpart B to part 703…

When Rodney Hood started talking about the importance of cybersecurity for credit unions shortly after becoming Chairman, to me, he sounded like the guy who comes about an hour late…

The United States Military remains the top-rated federal institution in terms of trust and respect by the American people. While not always perfect, the military works hard to maintain this…

There is a lot going on in the world and at our organizations. In crisis mode, it can be easy to take up bad habits as we push to get…

Budget season is well underway for credit unions and community banks. While Fall is great for pumpkin spice latte lovers, it’s not so great for financial institution marketers. We often…

The NCUA board finalized its corporate credit union rule and proposed a new rule on derivatives at its Thursday meeting. Detailed coverage of the meeting can be found on CUNA’s…

The Federal Reserve is looking for financial institutions – including credit unions – service providers, and payment processors to participate in its FedNow Pilot Program to support the development, testing,…

The theme for this year’s International Credit Union Day, “Inspiring hope for a global community,” is especially fitting. It has been a challenging year, with the unexpected emergence of COVID-19,…

As difficult and devastating as the coronavirus(COVID-19)pandemic has been, it’s alsobrought out the best in many credit union leaders. Take Tillery Durbin of 121 Financial Credit Union in Jacksonville, Fla.,…

A nonmember walks into a credit union’s branch in location A and completes a wire transfer for $6,000 to John Smith. Later that day, the same nonmember visits a different…

Increasing non-interest income while staying true to your financial institution's mission can be tricky. Income is obviously necessary to run a successful business, but lenders sometimes feel that seeking out…

In the months following the onset of COVID-19, there’s been a universal experience: the need to use technology to protect our health, whether it’s to enable remote work or to…

Being there for everyday “moments” in members’ financial lives has never been more critical for credit unions. It’s the key to building trust, which leads to enduring relationships and growth.…

The past year has seen unprecedented challenges within the industry; NAFCU is dedicated to helping your credit union successfully power through them and grow. Even with just a quick skim…

CUNA submitted comments Tuesday on the Financial Crimes Enforcement Network’s (FinCEN) continued efforts to update burden estimates for Bank Secrecy Act regulations. The Paperwork Reduction Act (PRA) requires agencies to…

In a letter to Congress, NAFCU joined with several other financial services industry organizations to outline concerns with the Office of the Comptroller of the Currency's (OCC) newly proposed special…

When I first became a manager, I thought my job was to give instructions and answer questions. No one sat down with me and set expectations on how to effectively…