Syndicated

Somewhere in the United States, a phone rings at a credit union. A compliance officer answers it. The voice on the other end says: “This is agent Doe with the…

One of the greatest things about my job here at SWBC, and as a former lending executive, is that I get to speak with financial institution leaders, more specifically, credit…

As we continue operating in and adjusting to virtual environments – and as many of our teams continue to work from home amid the coronavirus pandemic – demonstrating emotional intelligence…

Credit unions saw a victory in court Thursday as the U.S Court of Appeals for the Fourth District ruled in favor of Navy FCU in Navy FCU v. LTD Financial…

JPMorgan Chase has proposed to the U.S. Postal Service that it be allowed to offer financial services in post offices, according to a report from The Capitol Forum. Additional reports…

No two credit union members will experience the economic impact of COVID-19 in exactly the same way. That’s why it’s so important for credit unions to adhere to the principles…

Social media is based on people sharing ideas and information, creating online communities and conversations. We’ve already told you about a few of the social media management systems we’ve tested,…

As the cost of continuing education continues to rise and more and more students enter the job market with crippling debt, companies that offer repayment benefits are standing out in…

Recruiting, engagement, and retention are major challenges with or without a pandemic, but efforts to provide positive employee experiences to fulfill these goals are often hampered by workplace friction. Although…

Some people like to refer to the principle of compound interest as magical – and while it's not magical, it is a pretty cool mathematical principle. Because the potential effect…

Twenty-one credit union-supported candidates won primaries Tuesday in Alaska, Florida and Wyoming. Former Congresswoman Cynthia Lummis won the Republican Senate primary in Wyoming, where she will face off against Democrat…

The CFPB Tuesday issued a proposed rule to create a new category of seasoned qualified mortgages (QM). Bureau Director Kathy Kraninger announced the proposal during Tuesday's Women in Housing and…

The world is evolving quicker than ever, and financial services are not exempt from these market changes. Over the last several months, credit unions have helped members find new ways…

In June 2020, Filene Research Institute hosted a virtual discussion focused on “The Art & Science of Organization.” This two-day discussion with 150-plus senior credit union leaders focused on new…

COVID-19 continues to introduce new challenges for businesses and consumers. While the second quarter saw small gains in economic recovery, market conditions and unemployment continue to remain depressed compared to…

The National Credit Union Administration granted its first new federal charter of the year to Growing Oaks Federal Credit Union in Goldsby, Oklahoma. “It is always inspiring to see people…

Fall is almost here. While you may still be experiencing 100-degree heat (like those of us in Texas) and the “dog days of August,” Fall (and Fall marketing campaigns) are…

The National Credit Union Administration (NCUA) recently issued a risk alert (20-RISK-02) informing credit unions of the heightened risk of fraud amid the COVID-19 pandemic. The emergency situation we have…

Educators, parents, financial institutions, and other stakeholders can learn more about the financial literacy and consumer financial protection resources available during a webinar hosted by NCUA, the Federal Deposit Insurance…

As NAFCU's award-wining advocacy team continues to closely monitor the election cycle, NAFCU President and CEO Dan Berger Monday shared credit union priorities with President Donald Trump and former Vice…

The COVID-19 pandemic is possibly the most serious challenge credit unions have faced in nearly a century. While credit unions were deemed critical infrastructure and able to remain open for…

After analyzing Treasury Department data on thenumber of jobs savedby credit union lending and publishing an overview of thetop cooperative lenders by state,and nationally, for the Paycheck Protection Program (PPP),…

When purchasing a vehicle, consumers typically have the opportunity to add on additional products to their loan contract. These products are designed to help provide additional protections for the vehicle,…

Ransom is nothing new, as we know from popular culture. It is often depicted as a note in crime shows or Western movies, from a kidnapper demanding payment for the…